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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,694 Reviews
Call Service Center (888) 306-4459

2,694 Reviews of Classic Sugar Land - Service Center

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February 13, 2024

I have received and witnessed well above average customer service each time I visit here! More

by MadMax
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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Feb 14, 2024 -

Classic Chevrolet Sugar Land responded

Consistency is key, and we're thrilled to hear that you've consistently experienced exceptional customer service at Classic ELITE. Thank you for your continued support and trust in us. We're dedicated to maintaining this high standard and look forward to continuing to serving you with excellence!

Feb 16, 2024 -

Classic Chevrolet Sugar Land responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 13, 2024

Great dealership, They were very quick to diagnose and fix my problem. will be definitely coming back. More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sánchez
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Feb 14, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for the kind words! We pride ourselves on efficiency and effective solutions. Looking forward to welcoming you back in the future!

Feb 16, 2024 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 12, 2024

Not everything was excellent, the service was very efficient and fast Gilbert, he told me what the truck needed and everything was professional More

by lopezmaria72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

February 12, 2024

You have extremely courteous people at your place and friendly everybody was extremely helpful thank you More

by Rosagmunoz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Thomas H and the lady that gave
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Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

February 11, 2024

Quick to evaluate the problem, good communications, speedy work, great results, fair pricing, very satisfied. More

by glazo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanchez
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Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Thank you so much for your positive feedback! We appreciate your satisfaction and look forward to serving you again in the future!

February 11, 2024

I don't like what's going on and I expected more from the Chevy team I am a loyal customer and don't appreciate being messed over More

by jemmitt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Your feedback is valuable, and we take it seriously. Please reach out to us directly at TiffanyandJeff@classicelite.com so we can address your concerns and work towards a resolution. We strive to provide excellent service to all our customers and hope to have the opportunity to make things right for you.

February 11, 2024

An elite experience every time no matter if it’s regular maintenance or unexpected mechanical problems, these folks are always the best in town! More

by uzduran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Consistently delivering elite experiences, from routine maintenance to unexpected challenges, is exactly what we strive to do daily! Thanks for making us your go-to.

February 10, 2024

Excellent Service, went beyond found evaporator core was leaking & fixed it too upon inspecting my GMC truck.. IDK it was leaking. Very speedy service too. Irma was the best & haven’t had service like th More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma Velasquez
Report | Print
Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for sharing your experience with us. We're thrilled to have earned your trust and your business—it means the world to us. See you for your next service!

Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

Deb, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 10, 2024

My check engine light is now on after the service. All reports just prior (Onstar and when it was received, plug-in computer check) did not indicate any issues More

by Carl
Recommend Dealer
No
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Classic Chevrolet Sugar Land responded

Hello, I'm the Service Drive Manager and would like to make sure we get the issue looked at for you. Can you reach out to me at your convenience? Drew Hoth 281-269-1851

February 10, 2024

Always great & quick service at Classic Elite Sugar Land. See Gilbert Galvan for all your service needs! More

by juancmarquezsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
Report | Print
Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for the kind words and for choosing us for your service needs!

Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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