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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,694 Reviews
Call Service Center (888) 306-4459

2,694 Reviews of Classic Sugar Land - Service Center

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February 10, 2024

Michael was fantastic and a pleasure to work with. The overall process went smoothly and efficiently. More

by jason.k.george
Recommend Dealer
Yes
Employees Worked With
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for the glowing review! Michael has always been dedicated to delivering consistent and exceptional service from start to finish. If you ever need anything in the future, please don't hesitate to reach out. We sincerely appreciate your business!

Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

February 10, 2024

I liked the service and the speed at which they cared for me. Also, very convenient to get there. More

by johnparnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Chevrolet Sugar Land responded

Glad you liked our service and found it convenient! Thanks for choosing us. Best of wishes!

Feb 13, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2024

Fady was great, took care of us through the whole process! We are very thankful More

by tkglass01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
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Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

We're delighted to hear that Fady provided you such a positive experience! If you ever need anything in the future, don't hesitate to reach out. Safe travels!

February 08, 2024

I was taken care of immediately by Ms. Mata and she’s so helpful, courteous , straightforward and professional to me. More

by Mannix1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Mata
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Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

So glad to hear Ms. Mata took care of you so well. Her approach makes all the difference. If there's anything else you need, just give us a shout. We're delighted to hear about your experience with us!

Feb 10, 2024 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2024

The service is awesome the quality of the Silverado is crap The transmission went out and the liftors had to be repaired twice More

by No1collector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Report | Print
Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

Glad you appreciated our service! We're disappointed to hear about the issues with your Silverado, though. We'd be more than happy to explore any additional options for you. Feel free to contact us at TiffanyandJeff@classicelite.com. Thank you for the five stars, and we look forward to the road ahead!

February 08, 2024

It’s always a great experience at Classic Chevy Sugarland when my truck needs some service More

by moomba73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

Consistently providing an exceptional experience is what we strive for! We're grateful for your continued trust and support. If there's anything we can do to make your visits even better, just let us know.

Feb 10, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2024

Ok José vidal tremendo vendedor aparte de ser una persona clara y directa tiende a buscar una opción acorde a sus clientes More

by grismaldocastillom
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

Qué bien oír eso sobre José Vidal. Además de ser claro y directo, tiene un talento especial para encontrar opciones que se ajusten a sus clientes. ¡Gracias por compartir tu experiencia positiva!

February 08, 2024

Gordon in service was absolutely amazing! Will request at service going forward. I would recommend. More

by damian15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Report | Print
Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

Glad to hear Gordon provided exceptional service! Thanks for recommending us—we appreciate your support!

February 08, 2024

Mr. Jones is amazing. He kept me informed the word they was doing and the price so that I can make adjustment for my payment that was in my budget. More

by lewrichbre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Michael Jones
Report | Print
Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

Delighted to hear Michael made such a positive impact! Doing what we can to keep you in the loop and in budget is fundamental to our service. Should you need anything else, don't hesitate to reach out!

February 08, 2024

The service at classic Chevrolet was great,they answered all of my questions and explained everything so I could understand before they did the job More

by beulahminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Classic Chevrolet Sugar Land responded

We're thrilled to hear you had a great experience at Classic ELITE Chevrolet. Transparency is key in our approach to service. If you need anything down the road, just let us know!

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