Classic Sugar Land - Service Center

Misinformation from each employee. No one on the same side page. What an unpleasant first experience to have. Waited for 3 hrs! No one on the same side page. What an unpleasant first experience to have. Waited for 3 hrs! More

The staff is always great and helpful. Irineo Sanchez in Service Department in particular makes sure I understand what's going on with my vehicle and advises accordingly. 5 stars for him, Irineo Sanchez in Service Department in particular makes sure I understand what's going on with my vehicle and advises accordingly. 5 stars for him, every time I visit. More

Drew is the best of the best. Top tier employee. I love this dealership and the people here. Melissa is so sweet and a joy to speak to. Thank you Classic! Top tier employee. I love this dealership and the people here. Melissa is so sweet and a joy to speak to. Thank you Classic! More

Always fast and on point with the service appointment. Also wait time is good in a good safe clean environment. Also wait time is good in a good safe clean environment. More

Working with Tony & Eric was a simple and easy process. They were very professional and got the deal done quickly as I did not have alot of time. They found what I was looking for and worked with us on my They were very professional and got the deal done quickly as I did not have alot of time. They found what I was looking for and worked with us on my trade in. More

Fast Service, Thank You! I will be back, hopefully many more times with this truck. I will be back, hopefully many more times with this truck. More

I had my oil changed with no problems. I also asked a question about my thermostat that you changed a couple weeks ago but the guy who helped me said I would have to bring it in at another I also asked a question about my thermostat that you changed a couple weeks ago but the guy who helped me said I would have to bring it in at another time or leave it then. All I wanted was an answer to my question and he could not do that?? More

Great service very professional staffs! I love the atmosphere clean, and great. I will return and again. I love the atmosphere clean, and great. I will return and again. More

Thank you for your service! Great service and care at this location. Thanks once again Great service and care at this location. Thanks once again More

Mr. Sanchez was very professional and helpful. He answered all of questions concerning the maintenance due on the vehicle. Helped me with the towing service. Mrs.Alma was very courtesy, and made th answered all of questions concerning the maintenance due on the vehicle. Helped me with the towing service. Mrs.Alma was very courtesy, and made the ride very enjoyable. A wonderful driver. More