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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews
Call Service Center (888) 306-4459

2,677 Reviews of Classic Sugar Land - Service Center

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November 27, 2023

Great customer service. And also a pleasant very clean environment. Pleased with attentive CSR workers. More

by maryfalls99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 27, 2023

Great service and body shop team I would highly recommend Classic Elite to anyone looking for a great dealer More

by L.kolar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2023

They forgot to wash my car after my oil change and tire rotation. Over all services was great. More

by ewens_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 24, 2023

Great service. The staff always provides me with quality service and updates. Gilbert is awesome. More

by michael.higgins.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golbert
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Quick and efficient. I have been there several times for routine maintenance and always had a good experience. More

by jim@luckyfrogfarms.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Sheana and her team did amazing job working on my vette. They fixed everything damaged and it looks brand new! She kept me informed on products that came in and updated on the status of my car. Very profess More

by BMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheana Rock
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

The dealership has been good with service. I associate Mike jones is alway kind and helpful More

by johnny_pedraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike jones
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2023

My technician, Chris Hogan is the best! So kind and always explains things so I understand it. I never feel like I’m being rushed out the door. Top notch! More

by Ginny Darlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hogan
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2023

My truck has been to your shop several times and the problems still continue. In the last 3 visits I have never been satisfied More

by kikego2209
Recommend Dealer
No
Employees Worked With
Erick
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Classic Elite Chevrolet Sugar Land (281) 491-9000

November 22, 2023

Terrible service in this dealership, overall from Carlos Rios And Ronnie Calda treating us bad as clients. More

by geminis572009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

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