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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews
Call Service Center (888) 306-4459

2,677 Reviews of Classic Sugar Land - Service Center

Sort by
November 10, 2023

Fady was great and very responsive! Hope to do repeat business in the future. Thanks for the great experience! More

by best-4
Recommend Dealer
Yes
Employees Worked With
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 10, 2023

Great customer service helpful understanding staff, Fast and efficient service. I’d definitely recommend their service here More

by marisolrosa203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

November 08, 2023

The service was done well and in a timely manner. Also, the car was returned washed! More

by dlj1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 08, 2023

My experience was excellent. Got oil changed and a flat fixed within one hour wait very pleased. More

by Mattclark1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2023

The services was good it take one day more to fix my truck but the did good work More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erineo sanchez
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Max, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2023

Great service department. Fast, efficient and excellent customer service. Nice waiting area with complementary drinks and complimentary car wash.. More

by elainehattansellshomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2023

Great customer service. Took great care of my questions and needs. Team members were knowledgeable. More

by alexmedina8322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2023

Michael Elias made my experience top notch! My purchase was an internet sale which Michael went up and beyond to assist me. Michael was comfortable facetiming, texting, emailing or calling and More

by poooorsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about Michael. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2023

I love the customer service at Classic Elite Chevrolet. They always take care of my needs in a timely manner. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Jackie, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2023

My truck continues to have problems, after a month in your shop. Yesterday the engine light came on... More

by kikego2209
Recommend Dealer
No
Employees Worked With
Erick
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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