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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews

2,677 Reviews of Classic Sugar Land - Service Center

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November 07, 2023

Found the mysterious oil leak. Found the necessary parts to repair the oil leak, so I could have my truck for the weekend More

by hennessy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hlavinka
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2023

The service is wonderful Irma she is very profesional and woonderfoul service thanks Clasic chevrolet Sugarland More

by huertaeduardo32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

November 07, 2023

The service was performed seamless and the car was delivered on the next day. So far, the problem is solved. More

by maia.alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 07, 2023

I had great experience at this service department. Super easy going in for an oil change. Wait wasn’t too long. More

by peachys9515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2023

It was a great experience for me. Garner could tell on the phone that I was a straight shooter and that I didnt have any time for any run arounds. I understand that sales people need More

by robert.teel37
Recommend Dealer
Yes
Employees Worked With
Garner Anderson, Kristen Anderson
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 06, 2023

My appointment was at 12:30. I didn't receive my truck until after 3:00 I had to wait an additional 20 minutes because the printer didn't have ink to print my receipt. Also they More

by irvin.hood
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2023

I was very disappointed when I got my vehicle back. The dealership had my car for 6 weeks and yes I did have a loaner vehicle. My vehicle went in for 2 issues and neither issue has been repaired. I ca More

by dkuligowski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka, service department
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 05, 2023

Service was great as always. Will always recommend Mike Jones and Classic Elite. Great service. More

by H Okeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 05, 2023

Eye to eye iContact, courtesy, polite and will manner anyway and love the fresh popcorn More

by h.mancilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2023

Got me in fast and got me quickly too ! ! Had a great Service Advisor .Thanks guys . More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Tom, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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