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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,733 Reviews

2,733 Reviews of Classic Sugar Land - Service Center

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October 13, 2023

Service is great and the staff is always helpful. Great place to get your car serviced. More

by guillermovargas352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Oct 16, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2023

I am disappointed in the dealership recommendation to use STA Safe Tech to replace my windshield they did not provide the required recalibration of all my sensors as contracted to to and would STRONGLY recom More

by pete38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Classic Chevrolet Sugar Land responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

October 13, 2023

1st time customer in the service Department, Melissa, Drew and Thomas provided exceptional customer service!! More

by Tante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hlavinka, Melissa Hruzek
Oct 13, 2023 -

Tante responded

I had an absolutely 💯 experience on Monday 10/11/23 in the Service Department. I will be sharing my experience with my family, friends and associates!! Quick, skilled service, coupled with excellent Customer Service!!

October 13, 2023

Staff is very friendly and service is excelente. The information of my car is cleared. More

by luciac_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 12, 2023

We always look forward to seeing and the great service Carolos provide to us. Thank you. More

by cltolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you're ever in need of more help, please let us know!

October 12, 2023

Jeff Russie was so helpful to me today when my Suburban wouldn't start. Fortunately, it was an easy fix, under warranty too! I'm thankful for the competent mechanics and for having a service technician an More

by kay.s.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Oct 14, 2023 -

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

October 12, 2023

They are professional and efficient. All services were discussed before and after. My advisor also discussed upcoming required maintenance. More

by ihallibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jones
Oct 14, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 12, 2023

The service staff was very professional and prompt. I was in and out under an hour for my oil change. More

by anierose
Recommend Dealer
Yes
Employees Worked With
Gilberto
Oct 14, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 11, 2023

The dealership service is outstanding. Thomas Hlavinka was helpful and the loaner service rep Diana Campos was helpful. More

by dstovall107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
Oct 13, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you're ever in need of more help, please let us know!

October 11, 2023

Jeff is an excellent service adviser . Very courteous and helpful. Will ask for him next time I’m in for service on my truck More

by kennethjsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Oct 13, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Here at Classic Elite Chevrolet Sugar Land, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (281) 491-9000 to discuss ways we can better serve you in the future.

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