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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,733 Reviews

2,733 Reviews of Classic Sugar Land - Service Center

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October 06, 2023

They did not call me to let me know the they were finished and when I called to check I couldn't get in touch with them. More

by ryork1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Classic Chevrolet Sugar Land responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

October 06, 2023

First your prices are inflated way too much! Second your technician quoted repairs repairs not needed which I had inspected by a third party!!!! Really???? Y’all have been ripping me off for yea More

by badbradfisherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Galvan
Oct 10, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 05, 2023

Nader has been incredibly phenomenal in making sure that l made the purchase. He ensured that he explored all necessary avenues to ensure that the transaction went very well! More

by orulebajabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader
Oct 08, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2023

Irma always seems to tends all of our needs and exceed expectations. Thank you so much, Irma. More

by Anna_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
Oct 08, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to Irma here at Classic Elite Chevrolet Sugar Land! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2023

The crew at Classic are hard working and great to deal with.. They came to my rescue, with a tow, rental and quick fix. Thanks guys More

by sonnymcclamrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 08, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2023

Everything from start to finish was very smooth. The person helping me went above and beyond to make sure I knew what the truck needed and what was being done. All was done in a timely manner and I More

by Roberto.gomez1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Classic Chevrolet Sugar Land responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Classic Elite Chevrolet Sugar Land. Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2023

My technician John went above and beyond to make sure my car was ready for an extended road trip. Oil change,tire rotation, nitrogen in my new tires all fluids checked. I highly recommend Classic Elite Chev More

by catandarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Great service. I was in and out under one hour. All questions were answered. Thanks and keep up the good work. More

by Rlandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Jeff was the only person I interacted with. Great service!
Oct 05, 2023 -

Classic Chevrolet Sugar Land responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

October 04, 2023

Each time I've had anything done, I left away with much satisfaction and gratification.. More

by Starcraf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Body Dept.
Oct 06, 2023 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 04, 2023

Incredible service. No issues with my visit. Everything went as it should and will be returning More

by mmarisela117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

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