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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,731 Reviews

2,731 Reviews of Classic Sugar Land - Service Center

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October 02, 2023

I was able to accomplish what I needed in a quick and efficient manner with great customer service. Everyone I encountered was knowledgeable about their job and answered all my concerns. More

by shdezcjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hlavinka
Oct 04, 2023 -

Classic Chevrolet Sugar Land responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!

October 02, 2023

Service writer was very nice and helpful. My car was finished early and easy to pickup. More

by alaskanssn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert was my service writer
Oct 04, 2023 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

October 02, 2023

Called in about a recall on my truck and Margery took very good care of me. Even finishing the work faster than anticipated. She was very attentive and communicative. This is what customer service is all More

by chuy1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery
Oct 04, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

October 02, 2023

The service was quick and professional, with a complementary car wash. A very positive experience. More

by Rony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Classic Chevrolet Sugar Land responded

Hi, we are ve We sincerely thank you for the positive review, and look forward to seeing you again soon! ry happy we could provide you with a positive experience!

October 01, 2023

My oil change at Classic Elite Chevrolet went smoothly and was completed quicker than expected. More

by 7mroadster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2023

Jeff told me upfront how long it would take. He also told me how much a new battery would cost before they just went ahead and changed it. Jeff was great. The young lady who I paid my bill wi More

by melbaalice102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 29, 2023

Michael G always takes good care of me! Great service, explained everything very clearly and got the job done quickly. More

by rickyl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for choosing Classic Elite Chevrolet Sugar Land as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

September 29, 2023

Quick and easy transaction. Colin negotiated fairly on my trade and purchase vehicle. Stayed late on a Fri night to get me into my new truck More

by james.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

September 29, 2023

Nick the salesman was super. No pressure and stayed on top of everything. Would recommend him to all my family and friends. More

by harry_bkr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 29, 2023

very bad service very bad job finished horrible attention not to mention very bad the treatment when you call for information terrible More

by 1miguelbarrera1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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