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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,718 Reviews

2,718 Reviews of Classic Sugar Land - Service Center

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September 21, 2023

Took my new vehicle in for a missing key fob. Told it would be an hour. 3 hours later I finally got it. Service department was somewhat sarcastic and not very friendly. More

by nanandrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2023

John Smith our service advisor was great, but I wish I didn't find their wrench jammed into the hood a few days later and unfortunately the steering wheel still squeaks even after it was lubricated. Bring More

by benandjuliemathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Classic Elite Chevrolet Sugar Land (281) 491-9000

September 21, 2023

Service was great. Christ was very good he handle my cause very well thanks well done More

by patriciafrogers5964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 20, 2023

The Best customer service experience period! Carlos provided an outstanding service. Great staff easy to work with and polite. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

John, we're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

September 20, 2023

Marvin Bridgewater was awesome Salesman and an excellent professional and good at his position. I’ve bought 6 cars from him More

by rodneycampbell74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Bridgewater
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

September 20, 2023

oil change, tire sensors replaces all good. Quick turn around word word word word word More

by smoak339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 20, 2023

The customer service was excellent. I have no complaints at all. I will be sure to come back. More

by hdhbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

September 20, 2023

this is a great dealer they took care of all my issues, they got things done quick More

by MGARCIA40
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica and Cindy
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 20, 2023

Gilbert is great and the service was quick and efficient! They performed everything I requested. More

by chadparkins24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

September 20, 2023

Is a team very very complete an eficient and fast no have to weit to much time More

by ivan99quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

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