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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,718 Reviews

2,718 Reviews of Classic Sugar Land - Service Center

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September 07, 2023

Staff is always professional and friendly. Would recommend Classic Chevrolet to my family and friends. More

by moore5214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 10, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

September 07, 2023

Quick oil change and tire rotation. Great communication with the service manager. Identified potential future issue. More

by markahutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

The salesman was very patient with my bad attitude. I was extremely tired and had been up since 5am nonetheless he was very very patient with exactly what my budget needs were and didn’t try to over Sal More

by angelarenaegrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2023

The salesman is a man of his word. He has great customer service. I would definitely purchase again. More

by stephenbwright12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 10, 2023 -

stephenbwright12 responded

The Service was great and really appreciate the honesty of our salesaman

September 07, 2023

This the Best dealership in town. Love the people and love there Certified Service. Department More

by dalexa1054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole team
Sep 10, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

Had to wait over 40 minutes both times I was there to pu my item. I was told I could pick it up at the warehouse but no one was there had to go back to the dealer and then reschedule to the next day and sti More

by sylvester.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff and Spanish counter employee
Sep 10, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 06, 2023

The service was excellent and my vehicle was out in a timely manner. My service rep was very attentive and made sure that I was contacted as soon as my vehicle was ready. More

by markgarzad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

Excellent service. They keep following on issues and service. I live far away from this dealership but I prefer to drive there for the service… amazing team More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Classic Chevrolet Sugar Land responded

Sam, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

As Agreed! The job got done satisfactorily and on time. Classic has my recommendation with customer satisfaction. More

by hudsonent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Halivinka
Sep 09, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2023

Good service thanks Very appy have coffee & wather machines for bay cokes,candy, snacks , soda More

by miguel.gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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