Classic Sugar Land - Service Center

Classic is a good place to have our vehicle serviced. Our Service Advisor, Michael Guerro, takes the time to listen to our needs and take care of things in a timely matter. Communicating to the Service D Our Service Advisor, Michael Guerro, takes the time to listen to our needs and take care of things in a timely matter. Communicating to the Service Dept. needs some improvement connecting to our Advisor, as messages go "somewhere". The System needs improvement. However, Very Satisfied with the Service. More

Always a great service at the service department with from Mr. Erik who does above and beyond to get me in and out in minutes… from Mr. Erik who does above and beyond to get me in and out in minutes… More

Eric was so helpful and informative. If I decide to do anything else with the vehicle, I will definitely be back at Classic If I decide to do anything else with the vehicle, I will definitely be back at Classic More

Gordan was amazing! He got my truck in and out quickly and was up front about all that needed to be done. He got my truck in and out quickly and was up front about all that needed to be done. More

Aaron Strand, my Sales Professional and Austin Jolley, my Finance Consultant did a wonderful job and I highly recommend both of them and Classic Elite Chevrolet for a new car purchase or service. Finance Consultant did a wonderful job and I highly recommend both of them and Classic Elite Chevrolet for a new car purchase or service. More

Chris H is very helpful. His hospitality is amazing. He makes sure all concerns are addressed. His hospitality is amazing. He makes sure all concerns are addressed. More

The main reason I brought my Truck in for service was the Apex Protect GPS tracking and also the Siriusxm antenna. I had one week before the Apex GPS warranty is out. The service replaced the antenna and did Apex Protect GPS tracking and also the Siriusxm antenna. I had one week before the Apex GPS warranty is out. The service replaced the antenna and did some other warranty work. The Apex GPS unit was never replaced I believe it is a different GPS unit from the Onstar and Siriusxm unit something Classic Chevrolet service and technicians should know. Classic Chevrolet did go the xtra mile to get the serial numbers from the antenna which is the wrong unit we find out afterwards. When taking with Apex after repairs were done the numbers I was given would not work and that is when I was informed that Apex Protect was no longer in partnership with Classic Chevrolet something you guys should know. So I don't have the Apex Protect working on my truck at this time but I will be contacting Bayway Chevrolet to see what they will charge to install a new unit for me if they can they are on a list of partners with Apex Protect. More

It quick and efficient. The staff was nice and friendly. I don’t know what else I can say. The staff was nice and friendly. I don’t know what else I can say. More

Thank you Gilbert Galvan and Classic Chevrolet for the prompt , efficient visit . James Meyer /Lois prompt , efficient visit . James Meyer /Lois More

I needed a new tire. Jeff found one and had it delivered to the dealership. Jeff found one and had it delivered to the dealership. More