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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,797 Reviews

2,797 Reviews of Classic Sugar Land - Service Center

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September 22, 2023

The service personnel are always courtesy, helpful and friendly. They are always willing to offer a ride to our. More

by delorisqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle & Gordon
Sep 25, 2023 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 22, 2023

The best dealership in the Houston Area they never charge over the sticker . Excellent Service Department More

by bkr5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sanchez
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Don't get too excited when I need my car serviced but getting to work with y'all's staff makes it quite enjoyable!!! More

by Sooner
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
Sep 25, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2023

Chris Hogan was the best and showed and explained my warranty coverage. Service was quick and shuttle service was very helpful. More

by jcedillo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Sep 25, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2023

The ease of service is excellent. I had my vehicle towed there to be repaired and I received communication from sales personnel and vehicle was repaired in a timely manner. Thank yo More

by edwinpickney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

Took my new vehicle in for a missing key fob. Told it would be an hour. 3 hours later I finally got it. Service department was somewhat sarcastic and not very friendly. More

by nanandrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2023

it has been a pleasant experience since I bought my car. . The service was good the personnel were courteous. I didn't have to wait long.. More

by baseascape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 25, 2023 -

baseascape responded

Keep up the good work

September 21, 2023

They forget one tire stim cap, and hooked me up with 4 new aluminum ones. Classic always take care of me. More

by starnes.kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2023

The dealership was very nice and work promptly on my vehicle, and got it done. More

by darithomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

September 21, 2023

My salesman Lloyd Charpentier was pleasant to work with and tried to make it a pleasurable experience buying from Classic Elite Chev. A lot of things were out of his control so things took longer than expe More

by nanandrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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