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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,728 Reviews
Call Service Center (888) 306-4459

2,728 Reviews of Classic Sugar Land - Service Center

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August 31, 2023

Everyone (AND I DO MEAN EVERYONE) was extremely courteous and professional. I liked their attitudes. More

by butterflylady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2023

Mike G helped expedite my vehicle's service so that I could get back to work quickly. More

by ocfgirl11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G
Report | Print
Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2023

Job has been done very professionally and good customer service , will come back for service to my cars. More

by jrlara80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2023

Awesome job! Service was so easy. and fast. Everything was top notch, from service drive, the advisor and the shuttle driver. More

by curtl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2023

Great job as always. Good communication. Very professional staff and knowledgeable mechanics. Thank you for providing excellent customer service. More

by michaelshaneclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma, Jeff, and the courtesy vehicle department.
Report | Print
Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2023

It took two hours to get a my oil changed done and the car wash area was broken. The waiting area was full and I do mean no seats available. I had a scheduled appointment. If it wasn’t free I would never More

by grandytina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 30, 2023

Clean fast and efficient never had an issue or a misunderstanding ask for Chris as your service advisor he’ll make sure you get in and out quickly More

by anthonyvu426@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

August 30, 2023

Fast, efficient service. Drew also checked out some other issues for me while I was there. More

by bruceg999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

I had issues making the appointment online. After finally getting it done I didn’t hear anything back until the day of the appointment. When I arrived they had the appointment on the books and More

by jmartin5042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

Martin, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are very happy to have provided you with such a positive experience! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 491-9000 so we can discuss your experience further. We look forward to hearing from you.

August 28, 2023

John smith is an exception service advisor who always ensured the the need of my vehicle are always met More

by tturner2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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