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2,731 Reviews of Classic Sugar Land - Service Center
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Verified Customer
August 29, 2023
I had issues making the appointment online. After finally getting it done I didn’t hear anything back until the day of the appointment. When I arrived they had the appointment on the books and After finally getting it done I didn’t hear anything back until the day of the appointment. When I arrived they had the appointment on the books and it went fine. More
by jmartin5042
Employees Worked With
August 28, 2023
I was referred here by my friend who just recently had an incident with be charged for something to be fixed that didn’t need fixing. She went to Davis Chevrolet with me because that’s where I was getting my incident with be charged for something to be fixed that didn’t need fixing. She went to Davis Chevrolet with me because that’s where I was getting my oil change. She saw how much they charged and said I should come to Classic, their price is cheaper but it was a further drive for me. I gave it a try. It was cheaper and they even washed my car! When I got ready to get in my car, I had to let my seat back to my position. The seat was making a noise that it wasn’t before. I didn’t say anything because I figured it would go away. It didn’t. I kept coming because of price and my friend. The last time I was there,I thought Mike Jones was a good advisor. Even gave him a good rating on the text and said give him a raise! I see now, he just tells you anything. Costed my friend $1,300 extra for nothing. I know Mike has no control over what goes on in service area which is my problem. 1st my seat. The last visit, I have different size lugs on my back wheel and they broke my windshield wiper fluid reservoir cap. Just threw back in there. I don’t bother that cap because I don’t need to. Classic fills it up. Before that, Davis. I left message via text and voicemail @346-616-9188, a number associated with Classic but no response. More
by RL.smith50
Employees Worked With
August 28, 2023
Had truck for 2 weeks, work not completed as stated, poor service. .bringing truck back. service. .bringing truck back. More
by jeanina perez
Employees Worked With
Other Employees :
Erik lazo we always work with is kind and professional, shop ppl not doing their job.
August 28, 2023
In the service department they did not want to change the oil on my truck. The guy who was supposed to help us was very rude and had no manners. Will never go back to this location. oil on my truck. The guy who was supposed to help us was very rude and had no manners. Will never go back to this location. More
by lorena_trevino1988
Employees Worked With
