Classic Sugar Land - Service Center

Very prompt courteous service! My Oil Change and Initial Visit Service was completed in less than 45 min. AND they washed my truck! My Oil Change and Initial Visit Service was completed in less than 45 min. AND they washed my truck! More

The wait for an oil change and tire rotation was 1. 5 hours, but that was just fine as I was given a ride to and from the mall! 5 hours, but that was just fine as I was given a ride to and from the mall! More

The service was great, I was informed ever step of the way and done in a timely manner. way and done in a timely manner. More

Excellent service, wait time was minimal, service person was very friendly and on top of getting me taken care of was very friendly and on top of getting me taken care of More

Prompt and friendly Service Advisor who kept me informed even though it was a simple oil change. My first service visit and I will be back. even though it was a simple oil change. My first service visit and I will be back. More

As always the service department is just great and they take care of us. The only issue this time you had no loaner or rental cars as ours had to spent the night but even though we live 30 miles away we we take care of us. The only issue this time you had no loaner or rental cars as ours had to spent the night but even though we live 30 miles away we were taken home and picked up the next day when the unit was ready and it runs great. More

I have always received courteous service at Classic. Never had a problem finding out about my car. Sometimes there’s been a small delay, but on the whole I’ve been satisfied with my experiences in your Never had a problem finding out about my car. Sometimes there’s been a small delay, but on the whole I’ve been satisfied with my experiences in your service department. More

MY EXPEREINCE WAS AWFUL. I ASKED SPECIALS OR PROMOTIONS, WAS NOT INFORMED. I ASKED ABOUT APPLYING MY GM REWARDS, RECEIVED NO RESPONSE. CUSTOMER SERVICE WAS AWFUL EXCEPT FOR M I ASKED SPECIALS OR PROMOTIONS, WAS NOT INFORMED. I ASKED ABOUT APPLYING MY GM REWARDS, RECEIVED NO RESPONSE. CUSTOMER SERVICE WAS AWFUL EXCEPT FOR MS. MELISSA. More

Terrible service. Employees were awful and have an issue with lying to customers when working on vehicles. Employees were awful and have an issue with lying to customers when working on vehicles. More

I brought my truck in for a repair of the radio they kept at two days did absolutely nothing to it drove it 13 miles give it back to me with nothing fixed so they couldn’t do anything. The engineers were awa at two days did absolutely nothing to it drove it 13 miles give it back to me with nothing fixed so they couldn’t do anything. The engineers were aware when I received it my leather seats had red ink on them on the armrest. I’ve asked to call for two days to the manager of the service department with no return phone calls. More