2,723 Reviews of Classic Sugar Land - Service Center
Never give a reason why catalytic converter is failing . Was told I would receive a call with more information and never received a call. Also talked to manager and also has not returned my call either. Was told I would receive a call with more information and never received a call. Also talked to manager and also has not returned my call either. More
I made an appointment and took the day off to have the 30K mile maintenance done. Told the service manager that needed to be done along with an oil change and tire rotation. Two hours later....oil was c 30K mile maintenance done. Told the service manager that needed to be done along with an oil change and tire rotation. Two hours later....oil was changed and tires rotated but only received a quote for the 30K mile maintenance. Wasted 2 hours of my day and still dont have the 30K mile maintenance done. Two hours to do an oil change and tire rotation? You've got to be kidding me. More
Very professional and polite Service advisors, cashier and staff, in general...Thanks!! Certainly coming bac and staff, in general...Thanks!! Certainly coming bac More
Very fast and professional group of folks! Irineo Sanchez was very friendly and easy to work with. Diagnosed and fixed my truck all in the same day! I will definitely be back here for services Irineo Sanchez was very friendly and easy to work with. Diagnosed and fixed my truck all in the same day! I will definitely be back here for services! More