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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,723 Reviews

2,723 Reviews of Classic Sugar Land - Service Center

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January 05, 2025

Jeff gave outstanding service as usual. He was happy to explain the new car inspection policy in the state of Texas! More

by janhaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the service dept
January 04, 2025

Never give a reason why catalytic converter is failing . Was told I would receive a call with more information and never received a call. Also talked to manager and also has not returned my call either. More

by olivasptc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Jones
January 03, 2025

I made an appointment and took the day off to have the 30K mile maintenance done. Told the service manager that needed to be done along with an oil change and tire rotation. Two hours later....oil was c More

by everett8365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Irma is the reason we continue to go here. She is the best and we are always taken care of More

by kehnemund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
January 02, 2025

It was quick done well and out in no time I appreciate all the efforts. More

by geraldleboeuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

long story ; not good communication and care sure, it had safety issue and noise at front , even noise still same but service charged More

by pecen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Very professional and polite Service advisors, cashier and staff, in general...Thanks!! Certainly coming bac More

by CSPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Arnout
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

It took longer than usual for an oil change and tire rotation, but we always have great service! More

by klbanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

This location is always very helpful in anything I need and are always friendly and welcoming More

by Sandra Alanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
January 01, 2025

Very fast and professional group of folks! Irineo Sanchez was very friendly and easy to work with. Diagnosed and fixed my truck all in the same day! I will definitely be back here for services More

by eschouest4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez
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