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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,678 Reviews

2,678 Reviews of Classic Sugar Land - Service Center

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November 05, 2024

Jeff was very good in explaining everything I needed to know. Timing was very efficient and seemed like I was in and out. More

by ivandgonzalez84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
November 05, 2024

Service Advisor Chris Hogan always goes above and beyond and his customer service is outstanding! More

by drea22garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
November 05, 2024

Informative, friendly, clean dealership. It took about 40 minutes for an oil change and tire rotation. I was in and out while it was packed. More

by chelsinmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
November 05, 2024

I was stuck in a downpour in Houston on a Saturday as I was trying to drive home to Dallas. My windshield wiper was broken. Their service rep was very kind to me and got a tech to look at it and I was on m More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
November 04, 2024

Irma Velasquez and Melissa Hruzek were wonderful! They were very helpful and made the process easy. And Hannah Truett was wonderful in shuttling me home and back. Thank you! More

by Athena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez, Melissa Hruzek, Hannah Truett
November 04, 2024

Timing was not bad for an oil change considering all the appointments they had. About 45 min More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
November 04, 2024

John Smith is professional and courteous every time I come in for an oil change, tire rotation, or software update. Thank you. More

by tammyfaye1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
November 04, 2024

Great service! Great people.. Took them less than 3 minutes to get me checked in. Was in and out in no time.. More

by Jorgef94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma Velasquez
November 02, 2024

Michael Guerrero and Jeff were very friendly and helpful. Our car was ready the next day. When we went to pick it up, the cashier said it was outside and gave us the keys. We had to go back in and wait ano More

by ann123455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero
November 01, 2024

Service department has always been professional, informative and the work has been excellent. They have been performing the service on my two Corvettes since 2019. More

by lsuken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero
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