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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,742 Reviews

2,742 Reviews of Classic Sugar Land - Service Center

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June 03, 2024

Everyone was professional and upfront about the wait time. The wait time was 2 hours. Great customer service. More

by jasminewilkerson93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Carlos is the man - he took care of everything I needed and provided excellent service. More

by jshapiro14
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios, Devin Bodily, Chris Alligood
June 03, 2024

Service was great, Gordon was an excellent service advisor and kept me inform the entire time I was there waiting. Thanks for his excellent help. More

by butchp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
June 03, 2024

Fantastic! I usually hate dealing with dealers, but these folks are great. They took such great care of me, I sent my wife to them! Highly recommend! More

by jared0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery
June 01, 2024

Great job. ..thanks a lot for all you do....you are the best team..thanks More

by josecalvio02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Great service and on time. Gilbert was very professional. I appreciate his professionalism. Very good More

by David Belser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 31, 2024

Great staff completed work sooner than projected all staff friendly and want to help your customers More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert does a great job.
May 31, 2024

Had previously brought my new truck in for its first maintenance service. Gordon Mallet was service advisor. I showed him a couple of items that I thought needed to be repaired under warranty. He said h More

by jeff77978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Mallet
May 30, 2024

we always get excellent service every time we get repairs done. job well done everybody.. More

by stephanie.cyprian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily, Chris Alligood
May 30, 2024

Very pleased with Chris & the service department,, some of us don’t have 15 words to say , More

by p.prickett935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris hogan
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