2,698 Reviews of Classic Sugar Land - Service Center
I was greeted as soon as I pulled on the service drive, my advisor carlos helped me choose the proper service need for my vehicle. He consistently updated me on progress of my service. Amazing service exp my advisor carlos helped me choose the proper service need for my vehicle. He consistently updated me on progress of my service. Amazing service experience! More
excellent service every time, answered all questions asked and was very helpful. all services were checked and inspection results given to me. asked and was very helpful. all services were checked and inspection results given to me. More
Poor service, communication. Scheduled service online, never received notification or confirmation that service was scheduled. Had to call to make sure appointment was made, upo Scheduled service online, never received notification or confirmation that service was scheduled. Had to call to make sure appointment was made, upon arrival was not meet by the advisor I was assigned to. Did not discuss services that may be needed for my vehicle, also did not apply discount code/coupon from online. More
Te atienden bien pero antes de comprar ya cuando ases el trato ni te conocen te prometen que te regalarán obsequios y ni cumplen trato ni te conocen te prometen que te regalarán obsequios y ni cumplen More
Excellent customer service. Made my car buying experience worth while. Would recommend this dealership to family and friends. Made my car buying experience worth while. Would recommend this dealership to family and friends. More
Good. However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was per However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was performed! Advisor had to tell the workers AGAIN to rotate the tires! More