Classic Elite Sugar Land - Service Center

Very nice people work there I was very happy with the service and friendly people service and friendly people More

Service experience was excellent as always. Carlos greeted me and got my vehicle checked in within minutes of arrival. He constantly updated me on Service progress as well as informing me of ad Carlos greeted me and got my vehicle checked in within minutes of arrival. He constantly updated me on Service progress as well as informing me of additional information about my vehicle. Got my vehicle Service done within a timely manner! Will be going to him for my next service! More

Margery was very helpful in helping me contact my warranty company and my repairs were completed in a quick and professional manner warranty company and my repairs were completed in a quick and professional manner More

Rudest customer service I've ever received at Classic, let alone in the past several years. This is the 4th vehicle I have purchased and it will be my last. Not to mention the countless customers, colleag let alone in the past several years. This is the 4th vehicle I have purchased and it will be my last. Not to mention the countless customers, colleagues, and family I have sent to Classic. Jeff Russie couldn't be more rude or have any less concern for the issues I'm having on a brand new truck that just got its 1st oil change. I think you should rethink the name change of "Elite" because your service department is anything but. More

For the first time I had a great experience! John was very helpful and the only service advisor I will go to. John was very helpful and the only service advisor I will go to. More

I do not take my truck anywhere else. The service I get at classic is simply the best. I have worked with Irineo Sanchez for many years and he is always on top of my needs and gets things The service I get at classic is simply the best. I have worked with Irineo Sanchez for many years and he is always on top of my needs and gets things done! The whole team is great! More

The service advisor was knowledgeable and courteous and the service technician promptly took care of the issue that I brought my car in for. the service technician promptly took care of the issue that I brought my car in for. More

Exceptional customer service experience. Each time I come in to handle a situation I am greeted with great service. Thank u for always taking the time and care needed to help me. Each time I come in to handle a situation I am greeted with great service. Thank u for always taking the time and care needed to help me. More

Bad service for the agent Rafael Alexandri, he has bad actitudes, long waiting time to get repaired my car, and the result was bad too, the car was received with paint damage and grass (heavy oil). Overa actitudes, long waiting time to get repaired my car, and the result was bad too, the car was received with paint damage and grass (heavy oil). Overall: the worse experience I have had in 2 years of services at the same location. More

Excellent Customer Service, I did not have a reservation but Sanchez my rep had help me in the past and was able to take care of me. I needed a cabin air filter replaced and he setup my next oil change whil but Sanchez my rep had help me in the past and was able to take care of me. I needed a cabin air filter replaced and he setup my next oil change while I was here and there was no wait. Sanchez also looked into upcoming services I need so I have an idea of cost when setting up on my next visits. More