I had a great experienI went in almost on a whim to see what I might get in a trade for my 2012 Focus. Because of Richard Murray's hard work, I went home with a new 2018 Ford Focus. Even when it seemed there was no hope, Richard kept working for me. I can't say enough about how happy I am about his patience. Also a shout out to Jake in finance is in order; his Google-Fu cut through some seemingly insurmountable obstacles. Servando also was vital, and Victoria is the one who set up the appointment in the first place. You guys rock!
proud owner of a new 2018 Ford Focusce