Classic Ford Sales
Smithfield, NC
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We bought a 2020 Ford Expeditioin with 65,000 miles August of 2023. The buying experience was satisfactory, but I am really disappointed in the vehicle. We were told the extended warranty we purchase August of 2023. The buying experience was satisfactory, but I am really disappointed in the vehicle. We were told the extended warranty we purchased covered bumper to bumper and electronics. Took in for service, the module that controls the third-row seat lowering and raising was sending mixed signals so the seat would not lower. The repair to fix this is $1392 + tax. Not covered on the warranty. We have not had the vehicle a year yet and it is not driven much. Big Disappointment! More
The service department was excellent in getting me an appointment and the service done on my 2021 Ford escape. It was definitely the best service I had from a dealership! appointment and the service done on my 2021 Ford escape. It was definitely the best service I had from a dealership! More
MeLissa and the Service Department at Classic Ford in Smithfield, NC are both great. Thank you MeLissa and the Classic Ford Service Department for a job well done! F J Constantine, Erie, PA Smithfield, NC are both great. Thank you MeLissa and the Classic Ford Service Department for a job well done! F J Constantine, Erie, PA More

