Classic Honda
Streetsboro, OH
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Purchased and Traded Carl was my salesman at this dealership and he was very pleasant to deal with. My initial contact was with Steve (internet sales). Steve gave me wha Carl was my salesman at this dealership and he was very pleasant to deal with. My initial contact was with Steve (internet sales). Steve gave me what I thought (after a lot of research) was a very fair quote on a new vehicle. I never discussed a possible trade with him. When I arrived at the dealership and met Steve, he handed me off to Carl. He made me feel comfortable and was personable. He answered my questions and if he didn't know the answer, he found out what I needed to know. Once the discussion turned to my trade, I handed over the key fob and one of the staff went to check it out (meticulously maintained Toyota Rav4). Once he looked it over they gave me a very VERY low ball offer on my trade. I was pissed as I knew they weren't even close to dealer trade in value. I told them just that. They offered an additional $1000 and after a few minutes of contemplation, I declined the offer. I left and went to another dealership who was willing to match their new vehicle price, but also lowballed the trade in and wouldn't budge. The thing that REALLY annoyed me was when the gentleman who looked over my trade said he heard squeaks coming from the rear end. I understand the guy has a job to do, but I know my car is/was tip top. After a bit I decided that even though my trade in was already privately listed (should have done it sooner!), I likely wouldn't sell it on my own soon enough as the selection and trim package of the 2019 model I was getting was becoming increasingly harder to find. I contacted Carl again he said they'd honor their previous offer. Deal completed relativity painlessly. My final word of advise is to sell your trade in privately and advertise it well before you plan to buy from your dealer. More
New Honda Purchase My experience purchasing and trading in my old car was excellent. Salesman, Charlie, is very patient and went through all the technology and set up m My experience purchasing and trading in my old car was excellent. Salesman, Charlie, is very patient and went through all the technology and set up my garage door opener.. Price for my trade-in was fair. Love my new Passport! I should also mention the wonderful service department!! Such a well run dealership. More
New car needed This is our first experience with Honda and your dealership. Rob, our sales person was very knowledgeable and personable. He presented figures and dem This is our first experience with Honda and your dealership. Rob, our sales person was very knowledgeable and personable. He presented figures and demonstrations in easy to understand formats, while not being pushy. More
EXCEPTIONAL Exceptional buying experience at Classic Honda. Every staff member was very professional and knowledgeable. I would highly recommend that anyone shop Exceptional buying experience at Classic Honda. Every staff member was very professional and knowledgeable. I would highly recommend that anyone shopping for a new vehicle visit this dealership. More
Excellent Very professional and knowledgeable staff and management. Friendly and helpful. Salesperson Donna Galleguillos is especially good at what she does. W Very professional and knowledgeable staff and management. Friendly and helpful. Salesperson Donna Galleguillos is especially good at what she does. We have purchased five automobiles from her and have never been disappointed. She's very good at explaining the vehicle and the functions concerning the electronics and controls. More
Amazing, easy, hassle free, no hidden fees, LIZ ! I recently leased a 2019 civic form Honda and it was the best experience I have ever had! I worked with Liz and she gave me exactly what I was looking I recently leased a 2019 civic form Honda and it was the best experience I have ever had! I worked with Liz and she gave me exactly what I was looking for! No hassle, very patient, not rushed, worked with her very well and it was all very smooth! No hidden fees and seriously received exactly what I wanted! Thank you! More
AMAZING! Second time I have been there. Another FANTASTIC experience! Thank you Jose for being awesome and taking your time! You desire for us to have a go Second time I have been there. Another FANTASTIC experience! Thank you Jose for being awesome and taking your time! You desire for us to have a good experience was evident. More
Because of the excellent service and quick response to our requirements at the lease end, we have come back to Classic Honda with complete satisfaction. our requirements at the lease end, we have come back to Classic Honda with complete satisfaction. More
Outstanding from beginning to end Donna was very knowledgeable about the Honda vehicles I was interested in. My entire experience was comfortable and not only met my needs but exceeded Donna was very knowledgeable about the Honda vehicles I was interested in. My entire experience was comfortable and not only met my needs but exceeded my expectations. Classic Honda is the place to buy a new car. More