
Classic Honda
Streetsboro, OH
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If I was rating only our salesperson, I would give him 5 stars. Tony was helpful, attentive, and knowledgeable. He went out of his way to be accommodating. I would recommend him. If I am rating the overa stars. Tony was helpful, attentive, and knowledgeable. He went out of his way to be accommodating. I would recommend him. If I am rating the overall experience and the dealings of the management, I would give it 2-4 stars. We knew there was a mechanical issue with our trade-in. However, they tried to say that it devalues the trade-in by the full estimated cost of the service from their service department. That is utterly and resoundingly disingenuous, disrespectful , and dishonest. The service (quoted at FOUR times higher cost than quotes we received from a commercial car service company) did not cost the dealership as much as they charge for. Plain and simple. To say it does is simply a lie and should have not even come to us as a proposal. Add to that they wanted to take the cost of new tires and windshield out of it (both standard costs of a trade-in and thus why you do not receive full value for them) and I feel that their initial dealings with us were exceptionally poor. With some push back, they did work with us a degree, however, I think they could have done better and should have been more honest from the start. Be prepared. They get 4/5 overall for Tony and for working with us after the initial offer. More
Mason and Rob were great to work with! They were both knowledgeable, mannerly and very pleasant to work with. They made buying a car a good experience. They were both knowledgeable, mannerly and very pleasant to work with. They made buying a car a good experience. More
Everyone was very pleasant to work with. I didn’t experience the high pressure sales tactics as it isn’t needed when Honda makes a great product. I didn’t experience the high pressure sales tactics as it isn’t needed when Honda makes a great product. More
I have been a patron of this dealer since the dealership opened. I have bought vehicles and leased vehicles and never had a bad experience. Today the leasing and financing young men spent four hours with me opened. I have bought vehicles and leased vehicles and never had a bad experience. Today the leasing and financing young men spent four hours with me making sure I had the right vehicle with the right add-ons. Their patience was amazing. I would recommend Classic Honda to everyone! More