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Classic Honda of Midland

Midland, TX

4.8
2,947 Reviews
Classic Honda of Midland is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
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3705 W Wall St

Midland, TX

79703

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Showing 2,947 reviews

February 12, 2019

Trade In It was an alright experience as far as car buying goes. There were a couple of hiccups with the vehicle being purchased missing navigation sd card and More

by RudeChip2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kiefer
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Anthony Kiefer and Classic Honda of Midland. Thank you for making us aware of the shortage of Business Managers as we currently have some things in the works to speed up the process. We are happy to see we were able to assist you with the SD card for the navigation system. Please let us know if we can assist in anyway as we would like you to service with us. Thank you for your business and welcome to the Classic Family.

February 12, 2019

Dishonest The dishonesty and reflection of frustration as I asked questions about a car I'm about to spend my money on is what is upsetting. This was very unpro More

by Upsetbutitislife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Gaudin, Dee McCollum
February 11, 2019

First Time Buyer My experience here was awesome!!Cesar was patient he help us get into a car that me and my Family love.I will send all my friends and Family here.Than More

by Susie33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin, Dee McCollum
Feb 11, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin, Dee McCollum and Classic Honda of Midland. Cesar is very patient with all of our clients and they truly appreciate that. He is non pressure, patient and most important transparent. We value your recommendation and look forward to assisting you in service. We work on all makes and all models so we promise to have you in and out in a timely manner. Thank you for your business and welcome to the Classic Family!

February 11, 2019

Outstanding This tech was on point and was very knowledgeable about my car. He had me out in no time. Wonderful experience definitely will be back! More

by C1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland. We are happy to see the restructure of our team is working well for all of our clients. Our team understands that everyone’s time is valuable and getting customers in and out servicing vehicles is what the customers in our community want. Thank you for your business and we look forward to assisting you in the future!

February 11, 2019

My service I was surprised when the yong man came to my car and filled all my fluids and the pulled my filters to show me their conditions. I did not even know i More

by Kiki2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland! We are committed to making sure all of our clients fully understand what we are doing to make sure your vehicle is at top operating capability. We do this through transparency by actually showing every client why we need to change filters and other maintenance parts. To improve out transparency, we are in the process of implementing a new state of the art computer system that will give our clients the ability to do everything through their phone to save more time and money. The next time you are in, it will more than likely be in place so we look forward to seeing you then and letting us know what your thoughts are on it. Thank you for your business!

February 09, 2019

Desperately Seeking Susie’s Car Cesar was a great! Came looking for a car with my sister and brother, all I can say is that he has great organizational skills and knows exactly how t More

by Susie84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin
Feb 11, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin and Classic Honda of Midland. We really appreciate your comments in regards to Cesar. We look forward to assisting you in service as we promise to provide the same experience there as you did in our sales department. We promise to earn your retention and loyalty through excellent service. Thank you for your business and welcome to the Classic Family!

February 07, 2019

Lindsey was great. Lindsey created me and my daughter. She showed us options that fit my budget. She was friendly and easy to like. She worked with me on pricing. More

by AmberLeigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Rodriguez, Lindsey Summers
Feb 08, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Lindsey Summers, Arnold Rodriguez and Classic Honda of Midland! We are so happy to see Lindsey, who is one of our new sales representatives doing so well with all of our clients. We value your opinion as it gives us direction as to how to improve our process and procedures. Please remember that we service all makes and models and we will make a commitment to you to earn your retention and loyalty by providing you the same experience in service that you had in sales. Your new Journey will be in safe hands with us! Thank you for your business and welcome to the Classic Family!

February 05, 2019

Great and amazing service To sum it all up, everything was excellent from beginning to end. Anthony was an amazing salesman who catered to my every need. He understood my situa More

by Jumpoff7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kiefer
Feb 05, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Anthony Kiefer and Classic Honda of Midland. We work with our staff every day to make sure they polish up on the most important thing when they are with our clients. That is listening to every situation and engaging with transparency and compassion. Our clients are our number one priority and we are happy you see that in us. Thank you for your business and welcome to the Classic Family!

February 05, 2019

We Love Our New SUV! Esmi and Arnold did everything they could to get us in a vehicle that we loved and we didn’t leave disappointed. Thank y’all! More

by Celeste1108
Recommend Dealer
Yes
Employees Worked With
Arnold Rodriguez, Esmi Bobadilla, Dee McCollum
Feb 06, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Esmi Bobadilla, Arnold Rodriguez and Classic Honda of Midland. We are happy to see we found you the right vehicle and we look forward to earning your retention and loyalty in service when you are ready. Thank you for your business and welcome to the Classic Family!

February 05, 2019

Definitely Recommended! Caesar G. was our sales man and did more than just help us he did a great job! Gave us all the options and deals we needed. Was also very honest and s More

by CrisMar18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gabarda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Gaudin, Joseph Fee, Dee McCollum, Herman Cabezuela
Feb 05, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar’s Gaudin and the entire Classic Honda of Midland Management Team! We pride ourselves on making sure we provide options to 100% of our clients 100% of the time in a transparent way to ensure our customers make the best decision for their families. We are excited to see you for your 1st service as we services all makes and models. We have the service history on your Jeep and we promise we will never be more than 1 day out for service. We value your recommendation and promise to provide you the same experience in service as you had in sales. Thank you for your business and welcome to the Classic Family!

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