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Classic Honda of Midland

Midland, TX

4.8
2,947 Reviews
Classic Honda of Midland is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
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3705 W Wall St

Midland, TX

79703

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Showing 2,947 reviews

December 21, 2018

Good Dealership Good people and fair deals. People are friendly and explain everything to you. I would recommend it to my friends. Five Stars all the way. More

by Chipmunk 18
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin
Dec 24, 2018 -

Classic Honda of Midland responded

Thank your for taking the time to write about your car buying experience with Cesar Gaudin and Classic Honda of MIdland. We pride ourselves on fair deals through transparency and full disclosure. This is how we create retention and customer loyalty for years to come. Your recommendation is also most important to us as that is how we grow our client base. Thank you for your business and welcome to the Classic Family.

December 20, 2018

Bought a 2018 Honda Accord Great customer service and checking in with me several times after the sale. Great folks and attention during and after the sale. I really appreciate More

by Jal man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvett Flores, Chris Rodriguez
Dec 24, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying and service experience with Yvette Flores, Chris Rodriguez and Classic Honda of Midland Our new service director Tim McMullin has really improved the process in service and created impeccable communication between the employees and clients. Our customer satisfaction index has increased significantly and your experience is proof its working. Our General Manager Joe Fee continues to work with our sales staff to do the same! We appreciate your review as it lets us know how we are performing! Thank you for your business and welcome to the Classic Family!

December 19, 2018

Good. Went in to test drive the CRV 2018 model. I was impressed and ended up buying it. Cesar was very helpful and informative. Everyone at Honda is very po More

by Chegarcia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin
Dec 20, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin and Classic Honda of Midland. We are happy to see you had a wonderful experience with Cesar as he is one of our most knowledgeable sales representatives and he does it through transparency. Our goal now is to provide you with the same experience in our service department as you did when you purchased your CR-V. Thank you for your business and welcome to the Classic Family!

December 18, 2018

Great Experience I came in an hour before closing time. They immediately took me on a test drive, told me all about the car. Got a good price and an honest, upfront de More

by Arken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez, Dee McCollum
Dec 19, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Chris Rodriguez and Dee McCollum. No mater what time of the day our clients come in, we are prepared and willing to give the same attention and experience to every one of our prospects and clients. We look forward to assisting you with your service needs and will work very hard to retain you as a loyal customer for years to come as you are not part of the Classic Family. Thank you for your business!

December 15, 2018

Fresh start with a new Honda! Cesar was very accommodating and explained every detail of the car. He worked hard to get us in a new car! He was patient and friendly and smart! More

by Ebaze1059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, John, Cesar Gaudin, Dee McCollum
Dec 17, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin, Dee McCollum and Classic Honda of Midland. We are happy to see you had a wonderful experience and we look forward to assisting you with your needs in service with providing you with the same experience. Our goal is to retain you as a loyal customer for years to come! Thank you for your business and welcome to the Classic Family!

December 13, 2018

Quick and easy! We came in and told them what we wanted and they made it happen! Super happy with our experience! We got there aroind 2:20 and were out my 3:20! More

by Sarahm1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurman Richardson
Dec 14, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Thurman Richardson and Classic Honda of Midland. We are happy to see our digital approach with the way we merchandise our vehicles and how quick our staff responds is effective and that is part of the reason the transaction time has been cut drastically. The easy part was earning your business. Now it is really time for us to put on our customer service shoes to show you how we are in service! We promise you will have the same experience as you did in sales. Our number one priority is to retain you as a loyal customer for life! Thank you for your business and welcome to the Classic Family!!

December 12, 2018

excellent Cesar was Awesome to work with! Cesar Herman, and Dee were all very helpful easy to work with and they got everything taking care of very quickly whic More

by DavidHat19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin, Dee McCollum, Herman Cabezuela
Dec 13, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin, our sales manager Herman Cabezuela and our business manager Dee McCollum. We are happy to see our family oriented staff was able to listen to your needs and wants to create the A++ rating. The easy part is over. The hard part is retaining you as a loyal customer which we promise to work very hard on every time you come into service. We work on all makes and models so we look forward to creating the same experience for you in service. Thank you for your business and welcome to the Classic Family!

December 11, 2018

Great dealership . Helped us get the car of our dreams. Process was smooth and fast. Thank you so much. Will defiantly recommend to our friends and family More

by Brandonrachel432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esmi Bobadilla
Dec 11, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Esmi Bobadilla and Classic Honda of Midland. We are happy you had a wonderful experience with us and we value your recommendation and promise to retain you as a loyal client for years to come. Thank you for your business and welcome to the Classic Family!

December 11, 2018

Amazing experience Everyone at this dealership was very kind and helpful. They answered all our questions and helped us with our new vehicle. The vehicle is amazing. So More

by Gemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gabarda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Gaudin, Arnold Rodriguez, Joseph Fee, Dee McCollum
Dec 11, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin, Arnold Rodriguez and Classic Honda of Midland. We look forward to assisting you in service and promise to deliver the same level of service! Thank you for you business and welcome to the Classic Family!

December 08, 2018

Good Customer service, bad situation. TLDR: Customer service Rep was good, Promotions were not applied even though they are ran from Honda and not the local dealership. Was greeted by T More

by Tatsumi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurman Richardson, Dee McCollum, Herman Cabezuela
Dec 08, 2018 -

Classic Honda of Midland responded

Thank you for letting us know about your experience. We are happy you are satisfied with your experience and we are currently evaluating our process to make sure transparency is the focus between the manufacturer and us. Thank you for business and welcome to the Classic Family!

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