Classic Honda of Midland

Happy with CR-V We were very pleased with the experience that we had at Classic Honda of Midland. Daniele Owens did an excellent job in trying to get everything ready We were very pleased with the experience that we had at Classic Honda of Midland. Daniele Owens did an excellent job in trying to get everything ready for us. She was very busy and had a lot to take care of while we were there, but she did a great job. She made a great effort to get us fuel in the vehicle and explained some features of the vehicle with which we were not familiar. She apologized for not having the vehicle ready for us to see when we got there. It still was covered in plastic inside. We did have an appointment. George Rodriguez was very polite and helpful. We had a good experience as well with Jeremy Clark. We do still need to have an issue taken care of when the service department can get around to repair a bit of damage that apparently was done when the vehicle was unloaded. Overall the experience was much less stressful than when we purchased an Accord in 2009. We were informed about all of the available options but were not pressured to take them. We appreciated that. Barbara N. More

Responsive Jeremy Clark worked hard to obtain financing for me to get into a vehicle. Daniele helped me find the perfect vehicle to meet my needs. Jeremy Clark worked hard to obtain financing for me to get into a vehicle. Daniele helped me find the perfect vehicle to meet my needs. More

Poor 60,000 Mile Service I own a 2006 Honda, Element. It has 72,000 miles on it. The vehicle was running great but I was over for me 60,000 mile scheduled maintenance. I to I own a 2006 Honda, Element. It has 72,000 miles on it. The vehicle was running great but I was over for me 60,000 mile scheduled maintenance. I took the vehicle in. Everyone was friendly. No problems there. As I was leaving the shop, I thought I heard a noise from another vehicle out in the street. It wasn't, it was mine. It was (what I thought) to be idling way fast from what it was. I drove home. In my garage, I was sure it was idling too fast. Of course it was too late to go back to the dealer. My wife and I went for about a 20 minute ride. She noticed it was idling fast as well. We drove down a street that the speed limit was 40mph. Without my foot on the gas, the vehicle kept going at just over 35mph. This was not the case when I brought the vehicle in for service. As I slowed down to every red light I hit, the vehicle would "lurch" at 20mph and 5mph. It didn't do that prior to the service. The service cost me $564.72, which I thought was steep but I enjoy the vehicle and plan on keeping it for a while. This is completely ridiculous to pay that money for a vehicle that is working fine, take it to a shop, and now it runs worse. We have bought several vehicles from this dealership and I'm not happy with them to say the least. I would be there first thing in the morning to return it but I work. More

loving my new ride!!! I recently purchased the CR-V EX-L AWD, and I couldn’t be happier! I was extremely pleased with quality and professionalism of the entire staff, espe I recently purchased the CR-V EX-L AWD, and I couldn’t be happier! I was extremely pleased with quality and professionalism of the entire staff, especially Heather Maggi. Very courteous and professional, and I will be recommending Classic Honda of Midland to my friends, family, and employees. Customer Service is important in any business - and Classic Honda has my vote as a leader in delivering excellent Customer Service! More

Gus, service advisor This rating is for the service department and Gus Junker, Great job to everyone involved in the AC repair on my 2009 Honda Ridgeline. Gus is the main This rating is for the service department and Gus Junker, Great job to everyone involved in the AC repair on my 2009 Honda Ridgeline. Gus is the main reason I purchased this truck here when it was Honda Of Midland . More

Incredible Service Our circumstances led us to use a broker to find our requested car. Classic Honda of Midland was the only dealer in Texas that had the car we wanted. Our circumstances led us to use a broker to find our requested car. Classic Honda of Midland was the only dealer in Texas that had the car we wanted. Our broker worked with Jeremy and we were delighted with the deal they worked out. Working with Jeremy on the financing and delivery was a pleasure. It was no problem to arrange delivery of the car to Dallas with a very short turn around time between finalizing the financing and the delivery date we required. He certainly went above and beyond to meet our needs. I would highly recommend Classic Honda of Midland! More

Upfront and Honest Negotiations I am an out of town potential buyer trying to get the best on the hot new 16 Pilot. Classic Honda was very up front and honest in their negotiations I am an out of town potential buyer trying to get the best on the hot new 16 Pilot. Classic Honda was very up front and honest in their negotiations and provided me the best price out of all dealerships contacted - on the first request. I have no problem recommending them as the dealership to buy from. More

Awesome Customer Service I received excellent customer service! Kalyn Boudreaux went above and beyond to help make sure that I was confident in purchasing a pre-owned Honda A I received excellent customer service! Kalyn Boudreaux went above and beyond to help make sure that I was confident in purchasing a pre-owned Honda Accord. He was very patient, honest and thorough. Kalyn is definitely an asset to this dealership. Thanks so much for making my car shopping a pleasant experience! More

Wonderful New Family Owned Dealership! This Dealership takes you to a whole level of experience with Car Dealerships! I hate going to buy a new car because all of the car salesman are so pu This Dealership takes you to a whole level of experience with Car Dealerships! I hate going to buy a new car because all of the car salesman are so pushy! You never get to talk with the Car Salesman Manager because it's so 'secretive' when they are discussing you and your credit! That's where they 'wheel and deal' you and your credit. I found this is different place. They are so friendly, so warm and inviting. I didn't know what type of car I wanted. I did have another dealership I was going to. I didn't event expect to get this used new honda....to me it was new. I got into a 2013 Honda Civic. It's so nice and only 20,000 mi. I recommend it to anyone to visit and try the staff! They make you feel like part of their own family! God Bless them! More

Pleasant Experience I knew the car I wanted and came by to see if see if this dealership had one. I was helped by Heather Maggi, and she was consistently helpful througho I knew the car I wanted and came by to see if see if this dealership had one. I was helped by Heather Maggi, and she was consistently helpful throughout my search for a car. I was able to find the car I wanted and purchase it without spending hours at the dealership. It was a very pleasant experience with every person I dealt with. Thanks again to Heather for being very helpful and professional!! More