Back

Classic Honda of Midland - Service Center

Midland, TX

4.7
569 Reviews

569 Reviews of Classic Honda of Midland - Service Center

Sort by
November 12, 2015

Oil change It was good but they didn't wash my car. I recommend it but it was kinda price. I Would go back, just wish it wasn't so expensive. More

by alaynarenee5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Flores, Andrew Sotelo
Nov 12, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. You have my apology that your car was not washed. We sincerely appreciate your business and feedback here on DealerRater. We are committed to provide the best overall value for your Honda service needs with certified Honda parts. Please let us know anytime that we may be of further service to you. Please stop in anytime and let us get your car washed for you. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 30, 2015

NO CUSTOMER CARE AT ALL!! THEY HAD MY CAR OVER A WEEK, "MASTER HONDA TECHNICIAN" COULD NOT FIGURE IT OUT, THEY TOLD ME ONE PRICE OVER THE PHONE AND IT WAS 300 HIGHER WHEN I GOT More

by hondafan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gus Junker, Nico Flores
Nov 18, 2015 -

Classic Honda of Midland responded

Please accept my sincere apology. As a new owner I need to know these kind of things in order for us to improve our business. I have addressed this issue with our team and will make sure this never happens again. Customer Service is my main priority in this community. If you wish to speak to me directly, my mobile number is (469) 247-4614. Again, you have my sincere apology! Sincerely, Joey Gabarda

October 28, 2015

Recall & General Maintenance I took my Pilot in for recall, strange noise, oil change, tire rotation, new filters and wipers. They completed the services and the oil change and t More

by MIRANDA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Flores, Nick Flores
Oct 28, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. You have my apology that your car was not washed. We sincerely appreciate your business and recommendation here on DealerRater. Please let Nick Flores know anytime that we may be of further service to you. Please stop in anytime and let us get your car washed for you. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 27, 2015

Mechanic did not perform the tire rotation as requested I brought in my vehicle for a simple oil change and tire rotation. Prior to bringing my car to the dealership I marked 2 front tires with a whiteout. More

by Awaywithhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodney McCluske, Jordan Ramos, Gus Junker
Nov 12, 2015 -

Classic Honda of Midland responded

Please accept my sincere apology. As a new owner, I need to know these kind of things in order for us to improve our business. I have addressed this issue with our team and will make sure this never happens again. Customer Service is my main priority in this community. If you wish to speak to me directly, my mobile number is (469) 247-4614. Again, my sincere apologies! Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 26, 2015

Always reliable work and extremely friendly personnel This morning, I took my 2007 CRV to the dealer for a new battery, oil and lube, and inspection. When I went to get the car, they'd also washed and va More

by Pcrosson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Junker
Oct 26, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. We sincerely appreciate your business over the years and recommendation here on DealerRater. Please let Gus Junker know anytime that we may be of further service to you. Have a great week. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 22, 2015

Oil change & Tire rotation Service took a little longer than expected but free wash & vac more than made up for it. Gus was courteous and kept me inform. Shout out to Suds glad More

by LUPINA81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Junker
Oct 22, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. We sincerely appreciate your business and recommendation here on DealerRater. Please let Gus and Suds know anytime that we may be of further service to you. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 15, 2015

Oil Change Long waits on oil change walk-ins. Consistently brings cars to front and customers sit in lobby without notification car is ready for 30-45 mins. Ro More

by MARCUS.BASCUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
October 12, 2015

Service They went the extra mile and even called the owner to help me out with a warranty issue. The service guys, the cashier, and office manager were amazin More

by User
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier sorry I fit hit her name and the office manager I don't recall her name either sorry. They were both sensational!, Gus Junker
Oct 12, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. We sincerely appreciate your business and recommendation here on DealerRater. Please let Gus Junker know anytime that we may be of further service to you. Have a great week. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 09, 2015

Service is good Gus and Nick helped me. While waiting, Mark listened and showed possible cars for me. I shouldn't have purchased the CR-Z. Gus has always earned my More

by MARYJOAN8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Junker, Nico Flores, Nick Flores
Oct 09, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. We sincerely appreciate your business and recommendation here on DealerRater. Please let Gus Junker and Nick Flores know anytime that we may be of further service to you. Have a great weekend. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

October 07, 2015

This is my 3rd new Honda , it is GREAT!!! I scheduled my oil change and tire rotation late the night before got there at 7:30 AM , they got me in and out and back on the road before 8:30 AM, t More

by POTTERRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Junker
Oct 09, 2015 -

Classic Honda of Midland responded

Thank you for sharing your Classic Honda of Midland service experience with us. We sincerely appreciate your business and recommendation. Please let Gus Junker know anytime that we may be of further service to you. Have a great weekend. Sincerely, Joey Gabarda Owner/ Dealer Operator jgabarda@classichondamidland.com (432) 681-1405

...
54
...