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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
Verified Customer
September 10, 2026
The ease of my search and purchase of a CX-5 was actually a pleasant experience at Classic Mazda. I appreciated the time and attention that was provided by my sales rep, Sarah Holland. She took a genuine int a pleasant experience at Classic Mazda. I appreciated the time and attention that was provided by my sales rep, Sarah Holland. She took a genuine interest in my preferences and was able to provide me with outstanding service and follow-up as well. More
by dawn.podboy
Employees Worked With
Sarah Holland
September 08, 2026
The dealership and their mechanics were fast and efficient. I added additional services after maintenance began and they were able to order parts and install them quickly. efficient. I added additional services after maintenance began and they were able to order parts and install them quickly. More
by DEVONWASHINGTON9119
Employees Worked With
Andy
September 06, 2026
Service representative are professional. Knowledgeable and friendly. All encounters have been satisfying! I feel appreciated and proud of bring a Mazda owner. Thank you! Knowledgeable and friendly. All encounters have been satisfying! I feel appreciated and proud of bring a Mazda owner. Thank you! More
by PGMASON54
Employees Worked With
Michelle , Jon Phillips
September 05, 2026
Had oil change and filter plus plugged tire. 3 tire were over inflated some 7 lbs one was 12 over. Wasn't happy with whoever added air and check my tires. 3 tire were over inflated some 7 lbs one was 12 over. Wasn't happy with whoever added air and check my tires. More
by fazolime
Employees Worked With
Jon Phillips
September 05, 2026
John provided excellent service, a helpful video from the technician to explain what she was doing and delicious coffee. It's a great setup. Thanks! technician to explain what she was doing and delicious coffee. It's a great setup. Thanks! More
by DIGNUSES
Employees Worked With
Jon Phillips, Jon Phillips
September 03, 2026
Always professional and transparent. Efficient and effective team. Exceptional experience over and over again. Jon Phillips is an exceptional manager and takes pride in running an effici Efficient and effective team. Exceptional experience over and over again. Jon Phillips is an exceptional manager and takes pride in running an efficient and effective shop. More
by dmsullivan745
Employees Worked With
Jon Phillips
