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Classic Mazda

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.9
338 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care. Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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6951 Center St

Mentor, OH

44060

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Showing 338 reviews

July 11, 2026

Angela was very helpful since I do not get around very well she had me sign the documents in the waiting area. More

by DJK2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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July 11, 2026

Always professional and easy to work with. Easy to schedule appointments and get in quickly. More

by lisarob00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2026

Associates were all professional and not aggressive. I liked the teamwork between Jesus and Bryan. It was an easy process More

by lee.watson920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus; Bryan Mendez
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July 09, 2026

Check in was smooth and quick, staff was very friendly, facility is clean and comfortable More

by NICOLE_APONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

Fixed a lot of items, but my check engine light came on again, one week after I spent $3300 in repairs More

by amy.dasinger
Recommend Dealer
Yes
Employees Worked With
Andy
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July 08, 2026

Andrew and John are always great to work with. I have been working with John for many years now and everyone there is always very friendly nd accommodating to giving me a rental car so I could ge More

by Laurieevans00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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July 07, 2026

Mazda mentor service department is the best. Back with my 4th vehicle. And I don't live close! More

by shawm0535
Recommend Dealer
Yes
Employees Worked With
Jacob???
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July 06, 2026

Fully explained the issues that needed fixed and went over the cost of the repairs needed. Offered a courtesy vehicle because it was going to be an all-day repair. More

by sled1025
Recommend Dealer
Yes
Employees Worked With
Jacob Hommel
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July 06, 2026

The service representatives are always efficient, polite and respectful. The video with the status of maintenance is helpful too. I know things are always a little more expensive at the dealership, the only More

by clairewaag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2026

Always so friendly and efficient. They know their customers and do all they can to make the experience seamless. More

by TNEWHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Classic Mazda responded

Thank you for your review! We're thrilled to hear our team continues to provide friendly, efficient service and makes every visit seamless. We truly appreciate your loyalty and look forward to serving you again.

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