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Classic Mazda
Mentor, OH
524 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 524 reviews
Verified Customer
October 11, 2026
Andy was amazing. He kept me informed of what was going on with my vehicle every step of the way. He was and to answer all of my questions. He kept me informed of what was going on with my vehicle every step of the way. He was and to answer all of my questions. More
by Shana
Employees Worked With
Andy
October 10, 2026
Service department was timely, communicative, and showed a connection to all the clients that came in. Worth the drive from out west. Thanks team! a connection to all the clients that came in. Worth the drive from out west. Thanks team! More
by neundorferpeter
Employees Worked With
Service Team
October 09, 2026
Great people,,did everything I asked about,,easy to make appointment,, got me in and out in a short amount of time,,,,Great Job!! I'll be back for sure!! appointment,, got me in and out in a short amount of time,,,,Great Job!! I'll be back for sure!! More
by COUGAR500
October 09, 2026
Was able to get an appointment the next day. Waited a short time for oil change and tire rotation Waited a short time for oil change and tire rotation More
by karenlmierke
Employees Worked With
October 07, 2026
Angela has excellent customer service skills. She's knowledgeable, thorough and goes above and beyond to help with service. Keep up the great work! She's knowledgeable, thorough and goes above and beyond to help with service. Keep up the great work! More
by BeBe
October 07, 2026
Always kept me updated. Tried very hard to find the squeaky noise my daughter was hearing. Was unable to reproduce the noise but not for lack of trying Tried very hard to find the squeaky noise my daughter was hearing. Was unable to reproduce the noise but not for lack of trying More
by ericamsu
Employees Worked With
Angela
October 07, 2026
The service department at Classic Mazda is all top-notch. I’m always very pleased with the professional service and the technicians who provide videos of what they are working on and what needs to be attende I’m always very pleased with the professional service and the technicians who provide videos of what they are working on and what needs to be attended to. Mazda not only has a wonderful vehicles but also provides quality workers. 👍 More
by DASHIES2
Employees Worked With
Service department JACOB
