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Classic Mazda

Mentor, OH

4.9
204 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care. Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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6951 Center St

Mentor, OH

44060

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Showing 204 reviews

April 09, 2026

Excellent Service Department that always handles our needs. Courteous personnel. Thanks to Jon and staff. More

by Cwrice228@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, Andy, and Angela
April 08, 2026

I appreciated their honesty. They avoided unnecessary services and help me save money. Honest service More

by jmg51
Recommend Dealer
Yes
Employees Worked With
John and Andy
April 08, 2026

Great service! Loved working with the team at mazda. They made it so easy and simple More

by amamarperry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2026

Love this service department. My whole family comes here. Recommend it to everyone. Fast and timely service with great communication More

by LittleBuddha
Recommend Dealer
Yes
Employees Worked With
Angela
April 08, 2026

Brian was very helpful. Understood what I wanted and did not pressure me into anything else. More

by Tinamego3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2026

Service department is great, friendly and professional. Ease in scheduling an appointment, checking in and having the work done within the quoted timeframe. Thank you! More

by amy_carlton
Recommend Dealer
Yes
Employees Worked With
James Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Hetrick
April 07, 2026

Professional, thorough, great communication, extremely polite Andy went above and beyond in all of the above More

by mariomankas
Recommend Dealer
Yes
Employees Worked With
Andy
April 06, 2026

The service is top notch the employees are very courteous! Bringing my car in is a breeze! More

by MIMSTER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tilden Humphrey
April 05, 2026

Quick and very helpful. were able to advise me on how my vehicle is and solve my issues. More

by ROBERTDUHH
Recommend Dealer
Yes
Employees Worked With
Jacob Hommel
April 05, 2026

The fact that I made an appointment at 9am but did not get my vehicle back until 12:30pm was beyond ridiculous. Paid $80 for them to fill a window chip & it looks like total crap More

by KAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Albert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Classic Mazda responded

Kayla, please reach out to our service manager Jon at 440-205-6419.

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