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Classic Mazda
Mentor, OH
157 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 157 reviews
March 23, 2026
Tildon was great! He was informative, was not pushy, worked with our schedule. The whole car buying experience is not pleasant but Tildon made it less stressful. I do He was informative, was not pushy, worked with our schedule. The whole car buying experience is not pleasant but Tildon made it less stressful. I do believe the dealerships need to find a a way to streamline the car buying process as it seems to take way to long. More
by EVTR1987
Verified CustomerEmployees Worked With
Tilden Humphrey
March 23, 2026
Angela was the first impression & “gatekeeper” to the dealership and she was all the good things: super smart, solicitous & genuine. I’ve only had good experiences with the Service Department here. dealership and she was all the good things: super smart, solicitous & genuine. I’ve only had good experiences with the Service Department here. More
by l_mulholland
March 22, 2026
I return again and again to the Dealer for my service as the service department manager and staff are friendly, helpful, honest, and I've come to appreciate the video that the tech takes of my car. I believ the service department manager and staff are friendly, helpful, honest, and I've come to appreciate the video that the tech takes of my car. I believe my car runs and performs so well because I take care of it with help from the Service Department. More
by elinich
March 22, 2026
I Was very pleased with the quick service and the customer service, very courteous and polite customer service, very courteous and polite More
by joecmconsult
Employees Worked With
March 21, 2026
Everyone was extremely nice! I’m very happy with my new car, it was my first time buying and they all made sure I was comfortable and understood everything that comes with a new I’m very happy with my new car, it was my first time buying and they all made sure I was comfortable and understood everything that comes with a new car More
by KRISTEN03HARRIS
March 20, 2026
Easy to make an appointment for service. Service Department is excellent. Technicians are good at what they do. Office personnel are friendly and courteous. Service Department is excellent. Technicians are good at what they do. Office personnel are friendly and courteous. More
by JANETSIPOLS
Employees Worked With
March 20, 2026
We had an enjoyable, low pressure experience purchasing our new Mazda. The sales team did a fantastic job with pricing both the new car and our trade in. I would highly recommend this dealer if you’re look our new Mazda. The sales team did a fantastic job with pricing both the new car and our trade in. I would highly recommend this dealer if you’re looking to purchase a Mazda. More
by MPAPIARY
March 20, 2026
Love classic Mazda in Mentor! The service department is excellent and thorough! Thank you all and keep up the great work! The service department is excellent and thorough! Thank you all and keep up the great work! More
by BeBe
