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Classic Mazda

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.9
338 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care. Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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6951 Center St

Mentor, OH

44060

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Showing 338 reviews

July 06, 2026

John Philips continues to unwaiver from being a true professional. Jake is also always accommodating, friendly and does an outstanding job. More

by AWLC2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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July 05, 2026

I truly love Classic Mazda. Phil helped me get my first car, and I’ve had it for almost six years. Throughout that time, they have always treated me with respect and compassion. More

by ttuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
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July 03, 2026

It was great easy and fast The dealership was polite, friendly, with good fast service More

by renarldom
Recommend Dealer
Yes
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July 03, 2026

We have had several Mazdas and have always had excellent service from all the employees of Classic Mazda. I highly recommend this dealership. More

by DONNA-WOLEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hetrick, Aidan Zalar
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July 02, 2026

Great service when we need it! Easy to work with group that continues to impress us. More

by saintox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2026

I have always had a good experience with Classic Mazda & on this visit Angela Cutchall went ABOVE & BEYOND to get a maintenance issue covered when my warranty was already over! More

by gbaker69
Recommend Dealer
Yes
Employees Worked With
Angela Cutchall
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June 30, 2026

They are always pleasant and knowledgeable and they have great workers that complete your job in a timely fashion. More

by KATALINASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad to hear our team is consistently pleasant, knowledgeable, and able to complete your service in a timely manner. We appreciate your business and look forward to serving you again.

June 30, 2026

Good communication and quality work. Fair pricing and a friendly staff. I would highly recommend! More

by skeezix1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad to hear you received quality work, great communication, and fair pricing from our team. We truly appreciate your recommendation and look forward to serving you again.

June 30, 2026

We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided w More

by Jim & Kathleen M
Recommend Dealer
Yes
Employees Worked With
Andy and today another gentleman in Service did not remember his name
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your thoughtful review! We're so glad Andy and our team were able to help during such a stressful situation and get you safely back on the road. Providing a loaner and getting your CX-90 repaired as quickly as possible was the least we could do. We truly appreciate your kind words and are grateful you chose Classic Mazda.

June 29, 2026

They provided a good explanation and clear estimate on the work that was needed 👍 happy customer More

by griffinmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad our team provided a clear explanation of the recommended work and an accurate estimate. We appreciate your kind words and are happy to hear you left as a happy customer. We look forward to serving you again!

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