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Classic Mazda

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.9
339 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care. Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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6951 Center St

Mentor, OH

44060

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Showing 340 reviews

June 30, 2026

We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided w More

by Jim & Kathleen M
Recommend Dealer
Yes
Employees Worked With
Andy and today another gentleman in Service did not remember his name
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your thoughtful review! We're so glad Andy and our team were able to help during such a stressful situation and get you safely back on the road. Providing a loaner and getting your CX-90 repaired as quickly as possible was the least we could do. We truly appreciate your kind words and are grateful you chose Classic Mazda.

June 29, 2026

They provided a good explanation and clear estimate on the work that was needed 👍 happy customer More

by griffinmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad our team provided a clear explanation of the recommended work and an accurate estimate. We appreciate your kind words and are happy to hear you left as a happy customer. We look forward to serving you again!

June 29, 2026

Excellent service and friendly people. The best dealership experience. We have been using this dealer for over 20 years and are very pleased with our experience. More

by jimandgail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review and for your loyalty over the past 20 years! We're honored to have earned your trust and are thrilled to hear you've consistently received excellent service from our friendly team. We truly appreciate your continued business and look forward to serving you for many more years.

June 28, 2026

Sarah was very easy to work with and provided great follow-up on my purchase. If you're visiting Classic, ask for Sarah. More

by clach24
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're thrilled to hear Sarah made your purchase experience so easy and provided outstanding follow-up. We'll be sure to share your kind words with her. Enjoy your new vehicle, and thank you for choosing Classic Mazda!

June 28, 2026

This dealership is fairly good. However, the purchasing process needs to be sped up. In this world of digital transactions, there is no reason that a car purchase should take 2 hour More

by PCJ1Z
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tilden
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your feedback. We're glad to hear our team was helpful throughout your purchase. We appreciate your comments regarding the time it took to complete the transaction and will share them with our team as we continue working to make our buying process as efficient as possible. Thank you for choosing Classic Mazda.

June 27, 2026

Every time I go to the dealership I feel like I'm getting swindled. Needed a simple oil change and they managed to find $3,000 worth of 'repairs' needed for my car. Highly doubt I will be back. More

by Johamb2015
Recommend Dealer
No
Employees Worked With
Jake
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June 27, 2026

Very professional, fair prices and completed in a timely manner I'll be back to the dealership More

by andykinz
Recommend Dealer
Yes
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad to hear you received professional service, fair pricing, and that your visit was completed in a timely manner. We appreciate your business and look forward to welcoming you back to Classic Mazda.

June 27, 2026

Honest and upfront. Not pushy with repairs unless they feel your safety is at stake. Fair pricing. More

by ELEANORZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake or Jacob
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're glad to hear you appreciate our honest, upfront approach and fair pricing. Providing recommendations based on your vehicle's needs and safety is always our priority. We appreciate your business and look forward to serving you again.

June 27, 2026

The dealership was very helpful and managed all of our arrangements. We purchased a certified used Mazda and it was exceptionally clean and in good condition. The pricing was fair and they offered a fair More

by DEVONCSTOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're thrilled to hear our team made the buying process easy and that you were pleased with the quality of your certified pre-owned Mazda. We appreciate your kind words about the fair pricing and trade-in value, and we hope you enjoy your new vehicle!

June 26, 2026

Always a good experience. Andy, Jake, and Angela are all wonderful. Fast service. Good communication More

by LittleBuddha
Recommend Dealer
Yes
Employees Worked With
Andy H
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Jul 01, 2026 -

Classic Mazda responded

Thank you for your review! We're thrilled to hear you consistently have a great experience with our team. We'll be sure to share your kind words with Andy, Jake, and Angela. We appreciate your business and look forward to serving you again.

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