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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
October 19, 2026
Bought a new cx-5 love it. Shout-out to tilden took his time didn't pressure me felt great definitely would recommend tilden from classic for your next car purchase. Shout-out to tilden took his time didn't pressure me felt great definitely would recommend tilden from classic for your next car purchase. More
by KellyIssa88
Verified CustomerEmployees Worked With
Tilden Humphrey
October 17, 2026
Called the dealership to schedule a service appointment because the day before my car was found in the garage with a dead battery. I was able to recharge it. They quickly gave me an appointment. Everyone I because the day before my car was found in the garage with a dead battery. I was able to recharge it. They quickly gave me an appointment. Everyone I dealt with was very friendly and efficient. They found the problem with my car and returned it to me within an hour or so. Iam very happy I was able to get the problem fixed that quickly. More
by TWB9111
Employees Worked With
Service advisor
October 15, 2026
Disappointing service experience and overpriced. I stopped in to get an oil change and tire rotation for my Mazda CX-5, only to find out they charge $114 plus tax for the service. A neighboring Maz I stopped in to get an oil change and tire rotation for my Mazda CX-5, only to find out they charge $114 plus tax for the service. A neighboring Mazda dealership offers the exact same service for $79.99, but when I asked, the service manager refused to match the price. Extremely disappointing experience. I will definitely be taking my future service needs elsewhere. Be sure to shop around and check other local Mazda dealers before booking any oil changes or maintenance here More
by John_Stokes44
Employees Worked With
October 15, 2026
I received impeccable service at this dealership. The staff was professional and knowledgeable, the service garage was clean, and the customer service was amazing. They did a thorough job in inspecti The staff was professional and knowledgeable, the service garage was clean, and the customer service was amazing. They did a thorough job in inspecting and fixing my car. I highly recommend this dealership. More
by malinanicoara
Employees Worked With
Andrew Hetrick
October 14, 2026
I had an incredible internet buying experience at Classic Mazda of Mentor. Bryan was great with remote communications and even sent me a couple of videos during the buying process. I can't say enough about Mazda of Mentor. Bryan was great with remote communications and even sent me a couple of videos during the buying process. I can't say enough about Bryan's professionalism, transparency, and responsiveness. I traveled 2.5 hours away to purchase my Miata from Classic Mazda and couldn't be happier with how I was treated. The pickup day efficiency was the quickest and most organized I have ever experienced. Kudos to Classic Mazda for knowing how internet sales should be managed! More
by kevin.maisano
Employees Worked With
October 14, 2026
Everyone was pleasant. Communication was good, I like the walk around video, gives time to decide about repairs and other maintenance. Angela has been very nice every time Communication was good, I like the walk around video, gives time to decide about repairs and other maintenance. Angela has been very nice every time I have been in. More
by vanclan1959
Employees Worked With
Angela
October 12, 2026
Great customer service. Bryan listened to what I wanted, explained the various options and found me what I wanted. Bryan listened to what I wanted, explained the various options and found me what I wanted. More
by CConely
