My experience with Customer Service began before I even set foot inside of their dealership. Jasmine Dows answered every question over the phone that I had about trading my car in. I literally knew what they had in their inventory before driving down there, and had an idea of which car best fit my needs. Once I got to the dealership, Jasmine immediately had two cars for me to look at and was very informative about the differences in the two cars, which easily helped me narrow down the selection almost instantly. Once, I chose which car I wanted, Robert Diaz (General Sales Manager) came over and introduced himself and explained in detail the appraisal of my trade in and crunched numbers for me, and took his time to give me the exact breakdown of my entire trade in and new lease. I didn't even have time to be confused because it was explained so well to me. Not only was I excited that I was getting a brand new car, but I was more excited that they helped me keep my payments around what I was already comfortable with paying. Robert was so genuine and personable, it made me feel like I was not just another customer to them. To top it all off, when I got to Finance and interacted with Chris Radefeld, he got me the best warranty that came with my car, and it did not even push my payments up much higher. He helped make the financial part of this simple and very easy to understand. He was funny and made it not seem like I should be stressed buying a brand new car, but to realize that it was well worth it. David Langley (the General Manager) would come into finance and chat while Chris was finishing up paperwork, and asking if there was anything else I needed help with. And if that is not enough to tell you how much I got the WOW factor from everyone there, they all actually stayed late, after closing just to help me transfer all of my belongings to my new car from my old one. And I was not even their last customer, so this shows you how much they take care of their customers. Jasmine still took the time to give me a tour of the dealership and explain all of my manuals and personally synced my phone to my new car and showed me how to work it after hours. Not only did she give me a tour, but informed me of my first free oil change, and gave me the Service Dept business card. I absolutely loved everything about my experience at Classic Nissan of Sanford! I have already been raving about how awesome their team is, and I cant wait to send them some referrals! Thank you so much to their team for making my experience painless, professional and FUN!! You guys are the BEST!!!