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Classic Toyota of Wilkesboro

North Wilkesboro, NC

2.9
133 Reviews

1511 W D St

North Wilkesboro, NC

28659

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Showing 133 reviews

December 23, 2020

James was very helpful and nice. Had a Great sense of humor. I will definitely be back and will recommend my family and friends. Thank you. More

by jh98jd00mp03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James , Mark Gray, Paul Liolios
December 23, 2020

1. I purchased a 2013 Toyota Sienna with a sale price of $16488. Had to pay $499 for upholstery preservative. The problem is the seats have dirty spots on them that not removed before the preservative was More

by knollofsalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Beshears
December 17, 2020

Friendly and helpful, very easy to talk to. Didn't feel very pressured into buying. Laid back environment. Was able to get the car I wanted. More

by Angelbella104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lackey
December 10, 2020

I came down the mountain to buy my Tacoma. Excellent service. Very knowledgeable sales staff especially James Would recommend this dealer in Wilkesboro. Thanks you. More

by Basilpenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lackey
November 26, 2020

Just want to thank James at victory Toyota in North Wilkesboro,nc for the awesome job and service that you provided, I am very greatful and thankful for all the help and encouragement. Love my new car More

by Greatful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
November 24, 2020

Quick and easy purchasing experience. James Lackey, the sales representative I was working with worked exceptionally hard to find me the best deal. No hidden fees or costs. Would definitely recommend to ot More

by Hamish McKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lackey , Mark Gray, Paul Liolios
November 17, 2020

I had my Rav4 in the shop at Classic Toyota, for a paint job and some minor body work. There were a couple of glitches that could have soured my experience. But Mark Gray the general manager, took over an More

by Bobalouie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gray
October 22, 2020

Bait and Switch dealership.Spoke to Amber about a van on Bait and Switch dealership. Spoke to Amber about a van on Saturday. Discussed a price and she said it would be no problem. She then informed me that More

by Charles H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Hall, Mark Gray
Oct 22, 2020 -

Classic Toyota of Wilkesboro responded

Response from the General Manager. Charles, I am sorry that you feel this way. I do apologize and I will work to resolve this issue to your satisfaction. We take great pride in our high level of customer service. For what ever happened in this instance we fell short of your expectation. I will reach out soon to you. If for some reason the information we have is not accurate.. please call me after noon on my personal cell # 828-773-9616. Thank you. Mark Gray

Oct 30, 2020 -

Charles H responded

The general manager, Mark Gray, and I discussed and came to an agreement and I'm satisfied with his response to this interaction.

October 18, 2020

Everyone here was practical and friendly. They had some nice options available on the lot, and they worked with us to get the financing to meet our budget. More

by Chris Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Holleman
October 11, 2020

Traded in my 2013 Dodge for a New Rav 4 from Jae and Nichole, everyone has went out of their way to make us happy. More

by Carshopper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Somers, Jeff Jones, Tim Beshears, Nichole Carson
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