Classic Volkswagen

The staff at Classic VW are the most courteous that I have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. Th have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. They always manage to squeeze me in no matter how busy they are. I drive a 100+ miles a day. I can call them about a concern I have with the car and they will try explain it to me and/or schedule me in. I had a concern with the Low Tire Sensor and had called the service mgr. to find out what was going on. He took the time and explained the causes and solutions over the phone. He took the time to make sure I understood the situation. This kind of service is unheard today! They are to be commended for the job they do! More

I had a wonderful experience. Scott was attentive,stayed late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety of choices to my category of what I liked. Very helpful and informative. More

I was towed from Kopell, PA when my VW started beeping, five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they were very very helpful. I spoke to Mike each time and he was patient, informative and kind. He gave me the number for roadside assistance. I was towed right to the Bedford dealership and very please with the fast service and efficient work that was done to my car. More

When I went to purchase my new car, Kevin was very informative and friendly and courteous. He also owned a VW and knew the car inside and out. The whole process of the purchase was quick and very ea informative and friendly and courteous. He also owned a VW and knew the car inside and out. The whole process of the purchase was quick and very easy. When I took the car in for its checkup, everyone was helpful and the visit was short and sweet. Of course it helps that I love my new Jetta and have had absolutely no problems with it so far. My husband and I have bought several cars from Classic in Mentor and will most probably continue to do so. More

My experience with the service department is always very pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had done on my Jetta has always been above par...I've never had any issues after having service done on my car after visiting this dealership. More

Everyone I have dealt with at Classic Volkswagon from my vehicle purchase to the service department has been friendly and courteous. I've never had a bad experience. I said 'OK' on price which I know sinc vehicle purchase to the service department has been friendly and courteous. I've never had a bad experience. I said 'OK' on price which I know since you are an authorized dealer is something that goes with the territory. More