Classic Volkswagen
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The service staff here is great. They are efficient and very knowledgeable. They always inform me of everything. Loaner car if needed is provided. They are efficient and very knowledgeable. They always inform me of everything. Loaner car if needed is provided. More
This team is absolutely fantastic! They are patient and kind. Always honest and never pushy. This visit was a bit expensive but they usually help me with coupons where they can. Couldn They are patient and kind. Always honest and never pushy. This visit was a bit expensive but they usually help me with coupons where they can. Couldn’t ask for a better team. Thank you More
My experience at Classic VW was painless and quick. They valued my time and understood my needs. I would highly recommend John Namciu as your sales person. They valued my time and understood my needs. I would highly recommend John Namciu as your sales person. More
Morgan Stewart made buying my Classic VW Atlas a pleasure! She was professional, informative and expedited the purchasing process. pleasure! She was professional, informative and expedited the purchasing process. More
Great Service. I lost a wheel lug bolt. Classic VW took me in same day, replaced the missing Leg Bolt, Checked the remainder of the Lugs for proper torque and del I lost a wheel lug bolt. Classic VW took me in same day, replaced the missing Leg Bolt, Checked the remainder of the Lugs for proper torque and delivered the car with a fresh wash. More
Classic VW customer for decades, always a good experience in every aspect. Staff in front and in back are always outstanding and engaging. However this visit was a departure from their usual efficiency. A in every aspect. Staff in front and in back are always outstanding and engaging. However this visit was a departure from their usual efficiency. A problem with the battery / key fob & dashboard icon has been ongoing. Battery replacements did not work and an appointment was necessary. Assured that the matter was resolved, the same issue occurred before I left the lot. A second look at the issue may or may not have solved the 'icon' from coming on in the future. They seemed puzzled, uncertain in this matter- a departure for this staff. I am sure this is only a momentary hiccup in what has always been excellent and remains the main reason we have purchased 6 plus cars from the dealership. More


