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Classic Volkswagen
Mentor, OH
355 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 355 reviews
December 09, 2025
Everything is OK except the pricing. When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $ When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $495 for an engine oil change, wheel alignment, and tyre rotation. I had no choice but to accept, as I was dropping my car off in the morning and my colleague was waiting outside to give me a lift to work. It's ridiculous to charge $299.95 for an alignment. I feel like I've been scammed, and I will never use this service again. More
by SKLIARMIKE
Verified Customer
December 07, 2025
Pleasant a very professional. Comfortable waiting area, updates as my car was being worked on. Outstanding service. Comfortable waiting area, updates as my car was being worked on. Outstanding service. More
by sheila_mobley
December 05, 2025
Quick, professional, and super friendly. Comfortable waiting area, updates as the vehicle is being worked on, and top notch work. Comfortable waiting area, updates as the vehicle is being worked on, and top notch work. More
by ambertah
December 03, 2025
Always pleasant and very efficient, vehicle always washed, work is done right the first time. Very professional and MUCH better than the Classic Jeep service department. washed, work is done right the first time. Very professional and MUCH better than the Classic Jeep service department. More
by KCPD08
Employees Worked With
Jason Maier
December 03, 2025
Always outstanding service from sales, Sales, to Service, to Finance. They go above and beyond! to Finance. They go above and beyond! More
by MOMBUXX
Employees Worked With
Other Employees :
Mark and Jay in service, Morgan in Sales, Collin Hodgkinson
December 02, 2025
Professional, friendly and quick service! Visited with my sales guy about family and upcoming VW opportunities. Visited with my sales guy about family and upcoming VW opportunities. More
by sbutsko
November 27, 2025
The service personnel are always professional and helpful. I would not go anywhere else for service. helpful. I would not go anywhere else for service. More
by kristin823
November 27, 2025
NOBODY WANTS A CAR REPAIR! However- they went out of their way to get my car back in action the day before a holiday so I could get back to my job! I was super stressed and Jak However- they went out of their way to get my car back in action the day before a holiday so I could get back to my job! I was super stressed and Jake was on it- THANK YOU!!!!! More
by barrish_tami
Employees Worked With
Jake
