Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Volkswagen
Mentor, OH
345 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 345 reviews
October 02, 2026
We had a good experience. Matthew and the sales staff were helpful and made the purchase process enjoyable. We got a great deal, too. Matthew and the sales staff were helpful and made the purchase process enjoyable. We got a great deal, too. More
by Mark
Employees Worked With
Other Employees :
Mattthew Rodio - Sales and Andrew Chesler - F&I
October 02, 2026
Always super helpful! The team makes sure that you leave happy and never feels pushy. Even when I had multiple issues with my tire they continued to check it until it was The team makes sure that you leave happy and never feels pushy. Even when I had multiple issues with my tire they continued to check it until it was corrected. More
by naomi.hardin14
Verified CustomerEmployees Worked With
September 28, 2026
Alvaro was incredible. He was patient, knowledgeable Bout every aspect of the car buying experience and really took his time explaining all of the options. So kind, so fri He was patient, knowledgeable Bout every aspect of the car buying experience and really took his time explaining all of the options. So kind, so friendly, so professional. No hard sell whatsoever.every one ther was wonderful. Would never go anywhere else More
by lynnhoulis
Employees Worked With
Other Employees :
Don't know names, some younger guys just starting out, and I saw them interact with potential buyers and even talk to them myself. I don't think that dealership would hire a miserable jerk of a person.
September 27, 2026
Ive been twice, both times the service was great, and fast. If I wasn't moving, I'd continue to use their service. I really enjoy the little extras the techs do, and this last visit I actually missed my fast. If I wasn't moving, I'd continue to use their service. I really enjoy the little extras the techs do, and this last visit I actually missed my appointment, and they still found a way to get me in. More
by Naterigdon
Employees Worked With
September 26, 2026
I am thoroughly impressed with the care and respect I’ve received at Classic Volkswagen. They’ve taken great care of me and my vehicle and each time I’ve brought my vehicle in for service they’ve gone above received at Classic Volkswagen. They’ve taken great care of me and my vehicle and each time I’ve brought my vehicle in for service they’ve gone above and beyond to make sure I have what I need. They always keep me updated with what’s going on while my vehicle is being serviced. Amazing customer service!! More
by sgourley6
September 25, 2026
Jay and the entire service department at Classic Volkswagen in Mentor OH are absolutely incredible. They are kind, knowledgeable and quick whenever my Volkswagen needs anything. I couldn’t recommend Volkswagen in Mentor OH are absolutely incredible. They are kind, knowledgeable and quick whenever my Volkswagen needs anything. I couldn’t recommend them more. 5 stars, thank you Jay for all you do. More
by collin.hodgkinson
