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Classic Volkswagen
Mentor, OH
315 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 315 reviews
July 25, 2026
The staff was extremely friendly. All around the facilities are well kept and clean. Repair time was very fast - got done well before the estimated time All around the facilities are well kept and clean. Repair time was very fast - got done well before the estimated time More
by CACCIACARRO.N
Verified Customer
July 24, 2026
Fantastic service! Everyone was friendly and great to work with! My car was finished quickly and was even cleaned inside and out!! Everyone was friendly and great to work with! My car was finished quickly and was even cleaned inside and out!! More
by emilee.hodgkinson
Employees Worked With
July 23, 2026
ALWAYS CONVENIENT SCHEDULING. HELPFUL ONLINE ACCESS. KNOWLEDGEABLE, HELPFUL STAFF AND SERVICE ADVISORS. CLASSIC IS ALWAYS THE RIGHT CHOICE! HELPFUL ONLINE ACCESS. KNOWLEDGEABLE, HELPFUL STAFF AND SERVICE ADVISORS. CLASSIC IS ALWAYS THE RIGHT CHOICE! More
by service@nextstepcars.com
Employees Worked With
July 22, 2026
Amazing service , super friendly and knowledgeable staff! ! Great experience overall. Would highly recommend this dealership!! ! Great experience overall. Would highly recommend this dealership!! More
by Bob.sabetta
July 14, 2026
Very straightforward dealers. They did not push any unnecessary add-ons during the finance phase. The customer should do their homework though. They did not push any unnecessary add-ons during the finance phase. The customer should do their homework though. More
by bterror11
Employees Worked With
Sean
July 13, 2026
I have been going to Classic Volkswagen for years for regular maintenance and service on my previous 2014 Volkswagen. Mark and the service team is wonderful, and one that you can truly trust with your ve regular maintenance and service on my previous 2014 Volkswagen. Mark and the service team is wonderful, and one that you can truly trust with your vehicle. When it was time to get a new vehicle, I was immediately taken care of by the GM Joe, who was extremely personable and professional. My sales representative Sean went above and beyond to find me the perfect car as well as answered any and all questions I had. I am extremely grateful to everyone at classic Volkswagen from management, sales and service! Thank you again for my 2024 VW Taos! More
by lewis.heather3
