Clay Cooley Mitsubishi

This dealership was unprofessional and did discuss things with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, t with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, the routine maintenance notification showed up. They refused to change the oil in the vehicle and told me it was my responsibility. I also found a bra under the seat the same day I bought it. I was told it was never owned by another person. It had 1900 miles on the car. I’m very disappointed and disgusted with this company. The finance person also called me a week after I bought the car to ask for additional documentation so he could finalize my finance paperwork. That’s when I found out I was approved by multiple lenders but was told by the finance manager that no one would approve except 1 company. I wish I would have listened to my intuition and never purchased a vehicle with them. My sales person was not knowledgeable about the vehicles she was selling. She also rushed me to make a decision and then left me sitting in a room for an hour without checking in with me. It was a horrible experience. More

Great Great experience Great service knowledgeable willing to help. Made me fell wanted as a customer willing to help. Made me fell wanted as a customer More

It was fast and effective, and the employees were very respectful and friendly. Reliable and accurate sources respectful and friendly. Reliable and accurate sources More

It was a great experience with Mo she was amazing to work with making my purchase easy with making my purchase easy More

Not as friendly as I am used to. I am used to warm,friendly reception at Clay Cooley, not one word answers. I am used to warm,friendly reception at Clay Cooley, not one word answers. More

My SALESMAN RICO is 100% the man to go purchase from it’s those people down at service that’s TRASH!!!!! those people down at service that’s TRASH!!!!! More

Javier was very helpful and courteous he got my vehicle in the shop and out way faster then I thought possible. 5 stars does not do this man justice he deserves 10 stars. in the shop and out way faster then I thought possible. 5 stars does not do this man justice he deserves 10 stars. More

I enjoy the service department at Clay Cooley Mitsubishi very much. Everyone is so nice, and I like the complimentary coffee/water and vacuum with service. very much. Everyone is so nice, and I like the complimentary coffee/water and vacuum with service. More

Great experience but the original salesperson who greeted us offered a lower price for the vehicle but he was not correct and was sent home for the evening us offered a lower price for the vehicle but he was not correct and was sent home for the evening More

Robert at Clay Cooley Mitsubishi was fantastic to work with. He was professional, friendly, and kept me informed throughout the entire service process. He took the time to explain what was going on with m with. He was professional, friendly, and kept me informed throughout the entire service process. He took the time to explain what was going on with my vehicle, answered all my questions clearly, and made sure everything was handled efficiently. The whole experience was smooth and stress-free thanks to him. I really appreciate his honesty and great customer service—definitely ask for Robert if you’re getting your car serviced here. More