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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
1,003 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,003 reviews

April 10, 2025

It was a very long process, but Trevor and the rest of the Clay Cooley Team delivered! More

by dariamadison01
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
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Apr 11, 2025 -

Clay Cooley Nissan responded

Hello Dariamadison01, Thank you for your feedback! We appreciate your patience throughout the process. We're thrilled to hear that Trevor and the entire Clay Cooley Team were able to deliver a positive experience for you. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you have any further questions or need assistance, feel free to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 10, 2025

Wayne barfield was awesome! I can’t believe he was actually able To Finally get me into a ride after trying to get approved for months. More

by Godistheway76907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Barfield
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Apr 14, 2025 -

Clay Cooley Nissan responded

Hello Godistheway76907, Thank you for your kind words about Wayne Barfield! We’re thrilled to hear that he was able to assist you in getting approved for a ride after your efforts over the past months. Our team strives to provide excellent service, and it’s always rewarding to know that our customers appreciate their support. If you have any further questions or need assistance, feel free to reach out. Enjoy your ride! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 10, 2025

Unprofessional and overall the worse dealership I have ever dealt with. And I wouldn't refer my dog here. More

by ronaldgraves94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blane Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Apr 11, 2025 -

Clay Cooley Nissan responded

Hello Ronaldgraves94, We sincerely apologize for your experience at our dealership. It’s disappointing to hear that you found our service unprofessional and unsatisfactory. We strive to provide excellent service to all our customers, and it’s clear we fell short in your case. Your feedback is important, and we would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution. Thank you for bringing this to our attention. Clay Cooley Nissan

April 09, 2025

Thanks Jeff for helping me weigh out my options keep up the good customer services.. More

by macquizzal41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 11, 2025 -

Clay Cooley Nissan responded

Hello Macquizzal41, Thank you for your kind words! We're glad to hear that Jeff was able to help you weigh out your options and provide great customer service. We strive to maintain high standards in our support, and it’s wonderful to know that our efforts are appreciated. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 08, 2025

Courtney took great care of me from start to finish when I brought my Rouge Sport in for service last week. Not only was the service timely and professional, Courtney also found that I still had an active More

by rwatchorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Taylor
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Apr 10, 2025 -

Clay Cooley Nissan responded

Hello Rwatchorn, Thank you for your wonderful feedback! We’re thrilled to hear that Courtney provided you with exceptional care during your service visit. It's great to know that she was able to inform you about your active service agreements, ensuring your oil change and tire rotation were covered. Our team strives to deliver timely and professional service, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 04, 2025

When I called, I talked to one of the salesman there and he helped me all the way through the end and also the finance person also help me out quite a bit. Make sure everything was good on the contract. I w More

by TEXASEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Apr 07, 2025 -

Clay Cooley Nissan responded

Hello Texaseh, Thank you for your kind words! We're thrilled to hear that our salesman and finance team provided you with excellent support throughout your experience. Ensuring everything is good on the contract is a priority for us, and we're glad to know that you felt well taken care of. Your recommendation to family members means a lot to us, and we look forward to serving them in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 03, 2025

Everyone was very friendly. Richard went above and beyond to help me into a car that I liked. Very friendly and sweet. I appreciate him More

by isajonjaz003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Clay Cooley Nissan responded

Hello Isajonjaz003, Thank you for sharing your experience! We're thrilled to hear that our team, especially Richard, provided you with friendly and helpful service. It's wonderful to know he went above and beyond to assist you in finding a car you liked. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 02, 2025

Bj. Has great customer service skills kept me up dated on car and plus it came back cleaner that it was 💪 More

by johnson_albert214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Apr 05, 2025 -

Clay Cooley Nissan responded

Hello Johnson_albert214, Thank you for your kind words about Bj's exceptional customer service skills! We’re thrilled to hear that you were kept updated on your car's status and that it returned cleaner than before. Our team strives to provide the best experience possible, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 02, 2025

Always great and friendly too. I never mind getting my car serviced here. Fantastic people. More

by DAVIDE.HENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
Report | Print
Apr 06, 2025 -

Clay Cooley Nissan responded

Hello Davide.hensley, Thank you for your kind words! We're thrilled to hear that you find our team friendly and that you enjoy getting your car serviced with us. Our fantastic staff strives to provide a great experience for all our customers, and it's rewarding to know we've succeeded with you. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 31, 2025

During tire rotation 1 lug nut wasn't tight. A couple years ago studs were stripped by technicuan, had to replace lug nuts and studs on on two rotors. More

by donajms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Apr 04, 2025 -

Clay Cooley Nissan responded

Hello Thank you for sharing your experience with us. We sincerely apologize for the oversight during your tire rotation, where one lug nut was not tightened properly. We understand how concerning this is, especially given your previous experience with stripped studs and lug nuts. Your feedback is invaluable, and we will address this matter with our team to ensure it doesn't happen again. If you have any further issues or concerns, please don't hesitate to reach out directly. Clay Cooley Nissan

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