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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
958 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 958 reviews

February 25, 2025

they were amazing & so quick & very kind. overall 10/10 experience and will definitely be going back More

by felicityslavicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

My service advisor was excellent in their service for my car need and ensured the service was completed on ti.e. More

by chicano56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Chicano56, Thank you for your positive feedback! We are thrilled to hear that your service advisor was excellent and ensured that your car service was completed on time. Providing timely and quality service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

Courtney is nice, knowledgeable and professional. It is very simple to schedule an appointment. I was in and out promptly. More

by TLCOLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Shane Holcomb
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Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Tlcolu, Thank you for your kind words about Courtney! We’re thrilled to hear that you found her to be nice, knowledgeable, and professional. It's great to know that scheduling an appointment was simple and that you experienced a prompt visit. Your feedback is invaluable, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

This is my second time, sales is good but first time in December 2023 it seems it was pushing to get the sale and absolutely no discounts and it high interest, it was a used car and I found damage on lower More

by FMGUZAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Fmguzan, Thank you for your feedback. We apologize for the experience you had during your recent visit, especially regarding the inspection and service quality. It's concerning to hear about the damage you found and the issues with fluid levels after your oil change. We strive for high standards and clearly fell short in this instance. Your comments will be shared with our management team to ensure improvements are made in our inspection processes and service department. We appreciate your input and hope to regain your trust in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 24, 2025

Cause now I have to drive back to Dallas just to get my All change light reset because they did not turn it off More

by KATOMAJONES
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Holcomb
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Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Katomajones, We apologize for the inconvenience caused by the oversight of not turning off your oil change light. We understand how frustrating it is to have to drive back to Dallas for this issue. Your feedback is valuable, and we will ensure our team addresses this to prevent future occurrences. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 23, 2025

Provided great customer service and willingness to help with all of my needs and questions. More

by MILLAGEGLORIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Ayala
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Feb 24, 2025 -

Clay Cooley Nissan responded

Hello Millagegloria, Thank you for your kind words! We’re thrilled to hear that you experienced great customer service and that our team was willing to assist with all of your needs and questions. Your satisfaction is our priority, and we appreciate your feedback as it motivates us to continue delivering exceptional service. If you have any more questions or need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 23, 2025

Worked with us to get into a truck. PERFECT for us.. Love it Great job More

by RANDYANDLINDA86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Clay Cooley Nissan responded

Hello Randyandlinda86, Thank you for your wonderful feedback! We're thrilled to hear that we were able to work with you and help you find the perfect truck for your needs. Your satisfaction means a lot to us, and it's great to know we did a great job. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new truck! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 20, 2025

Buen trato, muy buena atención, muy profesionales en su trabajo, siempre voy a comprar mi carro con ellos. Y por último, darle las gracias. More

by vega.lage62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Vega.lage62, Agradecemos sinceramente tus amables palabras y tu confianza en nosotros. Nos enorgullece ofrecer un trato excepcional y atención profesional a nuestros clientes. Es gratificante saber que siempre considerarás comprar tu carro con nosotros. ¡Esperamos verte nuevamente pronto! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My service guy Brodris returned and the service was excellent. Wait time minimal. Complete service done, better service than what I received last maintenance check More

by lwillis292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris Mathews
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Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your positive feedback about Brodris and the excellent service you received. We’re thrilled to hear that the wait time was minimal and that you found this service to be better than your previous maintenance check. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My Nissan experience today was magnificent! The mechanics restored my car to a state of excellence and Miss Courtney Archer took this senior citizen under her wing and waited on me hand and fo More

by sjfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
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Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Sjfloyd, Thank you for your kind words about your recent experience with us! We're thrilled to hear that our mechanics restored your car to a state of excellence and that Courtney provided you with heartwarming service. We strive to keep our customers informed and comfortable, and it’s wonderful to know she took such great care of you, including arranging shuttle trips and assisting with your online payment. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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