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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
921 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 921 reviews

December 31, 2024

Sean was very helpful . He was able to find a perfect car for my budget More

by Sirene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Clay Cooley Nissan responded

Hello Sirene, Thank you for your positive feedback! We're thrilled to hear that Sean was very helpful in finding the perfect car for your budget. Our team strives to provide exceptional service, and it's wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 28, 2024

Came in not expecting to buy a car but Juan G. made everything very easy to wrap everything up!!! More

by Emily
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Clay Cooley Nissan responded

Hello Emily, Thank you for your feedback! We're thrilled to hear that Juan G. made your car-buying experience so easy and enjoyable. It’s always our goal to provide exceptional service, even when customers aren’t expecting to make a purchase. We appreciate you taking the time to share your thoughts and hope to assist you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 28, 2024

Absolutely fantastic service. The technician was very attentive and kept me informed if the work that was being performed. More

by lavernhill12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Jan 01, 2025 -

Clay Cooley Nissan responded

Hello Lavernhill12, Thank you for your fantastic feedback! We’re thrilled to hear that our technician provided attentive service and kept you informed throughout the process. Our team strives to ensure a great experience for our customers, and it's rewarding to know we met your expectations. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 27, 2024

Get you approve quickly fast and the same day very friendly kind modest straightforward and they don't cut any corners. They can get you approved quickly. More

by kennyldavisking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington, Justin Lines
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Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Kennyldavisking, Thank you for your kind words! We're thrilled to hear that you found our service to be fast and straightforward, with quick approvals on the same day. It’s our priority to provide friendly and modest service without cutting corners. Your satisfaction is our goal, and we appreciate your feedback as it motivates us to continue delivering excellent service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 27, 2024

We received great service from your great service team-especially Eli. We have always brought our Nissan vehicle to this dealership for service needs. More

by csreeves0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli, Shane Holcomb
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Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Csreeves0285, Thank you for your positive feedback! We're thrilled to hear that you received great service from our team, especially Eli. It’s wonderful to know that you consistently choose our dealership for your Nissan service needs. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 27, 2024

Thank you to Juan Gonzalez and his team for the excellent service on buying my new Frontier. More

by EDGAR
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Edgar, Thank you for your kind words about Juan Gonzalez and his team! We are thrilled to hear that you had an excellent experience while purchasing your new Frontier. Our team takes great pride in providing top-notch service, and it's wonderful to know that their efforts made a positive impact on your buying journey. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 27, 2024

It is close by. The service is professional and fast. The waiting area is reasonable. More

by weshen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Weshen, Thank you for your positive feedback! We're glad to hear that our location is convenient for you and that you found our service to be professional and fast. It’s also great to know you found the waiting area reasonable. We strive to provide an efficient and comfortable experience for all our customers, and your comments are much appreciated. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 26, 2024

i had a service engine light on and a VDC light on and not one time was the issue addressed on the so-called 100+ check when i bought it in. Clay Cooley needs to say tis an oil change only. Nor was my More

by dthriler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Dthriler, Thank you for your feedback regarding your recent experience. We apologize for the oversight in addressing the service engine light and VDC light during your 100+ check. We understand how important it is to ensure all aspects of your vehicle are thoroughly examined, including fluid levels. Your comments will be taken seriously as we strive to improve our services and communication regarding what each service entails, such as an oil change. We appreciate your input and hope to provide a better experience in the future. Clay Cooley Nissan

December 26, 2024

Great customer service. Over all very helpful in both negotiations and financing. It’s a great dealership. More

by ABRILD0536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rushing
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Dec 28, 2024 -

Clay Cooley Nissan responded

Hello Abrild0536, Thank you for your positive feedback! We are thrilled to hear that you found our customer service helpful in both negotiations and financing. Our team strives to create a great dealership experience, and your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

We were told by your finance department that if we paid off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest fo More

by PAUL.KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Paul.kelly, We genuinely apologize for the confusion regarding your loan payoff and the interest charges. It’s never our intention to mislead our customers, and we understand how frustrating this situation can be. We appreciate your willingness to work with us, and we take your feedback seriously as it helps us improve our processes. Please reach out to our finance department directly so we can resolve this issue for you and restore your trust in our dealership. Clay Cooley Nissan

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