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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,165 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,165 reviews

August 25, 2025

Joseph has always been my service advisor and I've always had a fantastic experience he's kept me well informed on my vehicle when to pick it up if Parts had to be ordered or in I've just never had an issue More

by kevin112967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 27, 2025 -

Clay Cooley Nissan responded

Hello Kevin112967, Thank you for your kind words and for trusting Joseph as your service advisor. We're thrilled to hear you've had a consistently positive experience and that Joseph keeps you well-informed throughout the process. Providing excellent service and clear communication is our priority, and we're glad we've met your expectations. We appreciate your continued support and look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 25, 2025

He was great! Made buying a car fast quick and easy! He wasn’t too pushy, I will definitely be back More

by baylow17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Clay Cooley Nissan responded

Hello Baylow17, Thank you for your kind words! We truly appreciate your trust and loyalty. Carina is dedicated to providing excellent service and staying in contact after your purchase. We're delighted to hear that you had a positive experience and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 23, 2025

Did not purchase due to my credit not being great, which I understood, but I wanted to say how pleased I was with the overall experience I had from beginning to end! Salesman Richard J, really took the time More

by Monaylister
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Jones
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Aug 25, 2025 -

Clay Cooley Nissan responded

Hello Monaylister, Thank you for sharing your positive experience and kind words about Richard J. We’re glad he was patient and helpful in exploring your options. We appreciate your understanding regarding your credit situation and are pleased to hear you felt well taken care of throughout the process. Your feedback means a lot to us, and we hope to assist you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 22, 2025

Overall service was great. Service adviser provided me with updates on the service on my car. More

by guillarnemarie29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollis Byrd
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Aug 25, 2025 -

Clay Cooley Nissan responded

Hello Guillarnemarie29, Thank you for your positive feedback. We're glad to hear that you experienced great service and appreciated the updates provided on your car's progress. Our team strives to keep our customers well-informed and satisfied, and we're pleased that we met your expectations. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 21, 2025

Richard Jones IS THE BEST salesman I have ever had in life. He went above and beyond to assisted me in getting into a brand new car. He made sure all accommodations was met and he was very courteous and More

by wrighbrit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
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Aug 24, 2025 -

Clay Cooley Nissan responded

Hello Wrighbrit, Thank you for your kind words and for recognizing Richard Jones's dedication and exceptional service. We are thrilled to hear he went above and beyond to help you get into a new vehicle. Your appreciation means a lot to us, and we will be sure to pass along your feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loya lty Manager nthomas@come seeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 20, 2025

Great service went in Leo check me in and I was in and out for a oil change and tire rotation in an hour More

by wisiribi18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 22, 2025 -

Clay Cooley Nissan responded

Hello Wisiribi18, Thank you for your positive feedback! We're glad Leo provided you with quick and efficient service during your oil change and tire rotation. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@come seeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 19, 2025

Service team trash. Sales team trash. General manager trash. I will never go back to them again. More

by j.atkins92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Aug 20, 2025 -

Clay Cooley Nissan responded

Hello J.atkins92, We sincerely apologize for your negative experience. Your feedback about our service, sales team, and management is concerning, and we take it seriously. We strive to provide excellent customer service and would appreciate the opportunity to address your concerns directly. Please contact us at your earliest convenience so we can work towards resolving this issue and restoring your confidence in our business. Clay Cooley Nissan

August 19, 2025

Jorge was absolutely great. He took his time to find the issue, was patient and understanding, and was very pleasant at all times. So glad he was there to resolve my issues. Tha More

by Vanziemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Clay Cooley Nissan responded

Hello Vanziemd, Thank you for your kind words. We're delighted to hear that Jorge provided patient, understanding, and pleasant service while resolving your issues. We appreciate your feedback and will share it with our team. It's great to know we could meet your expectations and assist you effectively. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 16, 2025

I really appreciate how courteous all the employees were. I would like to give a big shout out to my Salesperson “ Kahari “ you were Awesome from beginning to end. Thank you. More

by PREACHERWIFE5059
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kahari
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Aug 18, 2025 -

Clay Cooley Nissan responded

Hello Preacherwife5059, Thank you for your kind words and for recognizing Kahari's exceptional service. We're delighted to hear that you appreciated the courteous staff and had a positive experience from beginning to end. Your feedback motivates us to continue providing excellent customer care. We truly value your business and look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 16, 2025

Great customer service, representative did a good job and I am well pleased with the vehicle More

by dlsmanning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
Print
Aug 18, 2025 -

Clay Cooley Nissan responded

Hello Dlsmanning, Thank you for your positive feedback. We're glad to hear that you experienced great customer service and that you're pleased with your vehicle. Providing excellent service and ensuring our customers are satisfied is our top priority, and we're happy to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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