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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
970 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 970 reviews

January 08, 2025

Fast, friendly and through service. I would highly recommend this dealership for my service needs. More

by Skippertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Skippertribe, Thank you for your kind words! We're thrilled to hear that you found our service fast, friendly, and thorough. Your recommendation means a lot to us, and we are committed to providing excellent service for all your needs. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 08, 2025

Lacks professionalism lacks the ability to properly repair my vehicle. My truck has been in the shop for the same thing over a year every two months. I’m having to bring it back totally disappointed wi More

by mmsmith68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Lynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Pickering
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Mmsmith68, We sincerely apologize for your experience and understand your frustration with the ongoing repairs to your truck. It is unacceptable that you have had to return so frequently and have not received a response from management. We take your concerns seriously and are committed to improving our service. Please reach out to us directly at [contact information] so we can address your situation promptly and ensure a resolution. Thank you for bringing this to our attention. Clay Cooley Nissan

January 08, 2025

Experience was favorable, people friendly, workable , took 8 hours, second car I’ve bought from them More

by pepper17172000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Pepper17172000, Thank you for sharing your favorable experience with us! We're delighted to hear that our friendly team made your visit enjoyable and that you found the process workable. We're especially thrilled to know that this is your second car purchase from us! Your continued trust means a lot to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 08, 2025

Excellent service providing detailed information about the Honda 2020 CRV we purchased! Very excited about the new purchase! More

by MARY.ERNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington, Alexis Rosales
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

Very easy to work with; offered me alternate choices, but it was always clear that I was the decision maker. More

by jemmosher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Jemmosher, Thank you for your positive feedback! We’re glad to hear that you found it very easy to work with us and appreciated the alternate choices we provided. Our goal is to ensure that you feel empowered as the decision maker throughout the process. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

Richard "Rickey" salesperson, professional at all times even on a very rainy dreary day. The staff I was able to meet were very helpful as well. Sure to recommend to others. More

by Christine Mejia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Christine Mejia, Thank you for your kind words about Rickey and our team! We’re thrilled to hear that he maintained professionalism despite the dreary weather and that our staff was helpful during your visit. Your recommendation means so much to us, and we look forward to serving you and your referrals in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 07, 2025

MY SON AND I HAD A GREAT EXPERIENCE WITH CHARLES AND BLU…YOU GUYS PUT HIM IN HIS DREAM CAR……THANK YOU AND YALL ARE THE BEST….MONICA AND DAN More

by DAN AND MONICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Clay Cooley Nissan responded

Hello Dan And Monica, Thank you, Monica and Dan, for your wonderful feedback! We're thrilled to hear that you and your son had a great experience with Charles and Blu. It’s fantastic that we could help him find his dream car. Your kind words motivate us to continue providing the best service possible. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 06, 2025

Service was good. Long wait and no response from service advisor. Would be great to have better communication More

by zeta77etsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Jan 07, 2025 -

Clay Cooley Nissan responded

Hello Zeta77etsu, Thank you for your feedback. We're glad to hear that you found our service good, but we regret the long wait and lack of communication from your service advisor. We understand how important timely updates are, and we are committed to improving in this area. Your insights will help us enhance our communication with customers. We appreciate your patience and hope to provide a better experience in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 05, 2025

I had to my car back because of an oil leak. The problem was fixed. More

by elliott700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
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Jan 07, 2025 -

Clay Cooley Nissan responded

Hello Elliott700, Thank you for sharing your experience with us. We're glad to hear that the oil leak issue was resolved and that you were able to bring your car back for the necessary repairs. We appreciate your feedback and are committed to providing quality service to ensure our customers feel safe and satisfied with their vehicles. If you need any further assistance or have additional concerns, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 04, 2025

happy with my purchase at clay cooley nissan on wheatland road.. juan was very helpful.!! More

by debbie
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Clay Cooley Nissan responded

Hello Thank you for sharing your positive experience with us at Clay Cooley Nissan on Wheatland Road. We're thrilled to hear that you are happy with your purchase and that Juan was able to assist you effectively. Our team strives to provide exceptional service, and your feedback reinforces our commitment. We appreciate your business and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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