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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
942 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 943 reviews

May 26, 2025

Shout out to Jordon on helping me get my new car. .. You were very helpfulll, thank you for everything! More

by Lynda Jefferson
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Clay Cooley Nissan responded

Hello Lynda Jefferson, Thank you for your kind words and for recognizing Jordon's assistance. We’re thrilled to hear he was helpful in helping you get your new car. Customer satisfaction is our top priority, and it's great to see our team making a positive impact. If you have any further questions or need additional support, please don't hesitate to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 25, 2025

Great customer service throughout the service process. Vanessa is a great service tech. Thank you. More

by latameronj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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May 27, 2025 -

Clay Cooley Nissan responded

Hello Latameronj21, Thank you for your kind words. We're delighted to hear that you experienced great customer service throughout the process, and Vanessa is appreciated for her excellent service. We strive to provide our customers with the best experience, and your feedback motivates us to continue delivering quality support. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

Vanessa was very attentive and helpful in assisting me with my needs . She went above and beyond ! Thank you Vanessa! More

by landerosm2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 24, 2025 -

Clay Cooley Nissan responded

Hello Landerosm2009, Thank you for your kind words! We're delighted to hear Vanessa provided attentive and helpful service, going above and beyond to assist you. We truly appreciate your feedback and will share it with the team. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

The service and staff always do a great job every single time. Fantastic. Thank you. More

by mattjones1478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
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May 24, 2025 -

Clay Cooley Nissan responded

Hello Mattjones1478, Thank you for your kind words and for recognizing our team's consistent effort. We truly appreciate your positive feedback and are thrilled to hear that you always have a great experience with us. Our goal is to provide excellent service every time, and your satisfaction means a lot to us. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

James Sheppard was great to work with. He explained pricing and made the process easy More

by DEAUQUNEICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Clay Cooley Nissan responded

Hello Deauquneice, Thank you for your kind words. We're glad James made the process easy and clearly explained the pricing. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 20, 2025

It was a wonderful experience I do appreciate the services that I received Thank you! More

by alexreytravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 23, 2025 -

Clay Cooley Nissan responded

Hello Alexreytravel, Thank you for your kind words. We're delighted to hear you had a wonderful experience and appreciated our services. Your satisfaction is our priority, and we truly value your positive feedback. If there is anything else we can assist you with, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 19, 2025

my agent nick was very efficient and helpful with my car. The employees were also helpful More

by ladybabyspook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 23, 2025 -

Clay Cooley Nissan responded

Hello Ladybabyspook, Thank you for your positive feedback. We're glad to hear that Nick was efficient and helpful with your car, and that our team provided helpful service. We appreciate your kind words and are committed to providing excellent support to all our customers. If you need further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 18, 2025

The dealer ship was great they helped me along the way to get a wonderful car More

by 1MelissaPierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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May 22, 2025 -

Clay Cooley Nissan responded

Hello 1melissapierce, Thank you for your kind words. We're glad to hear that our team was able to assist you throughout the process and help you find a wonderful car. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 16, 2025

This is the worst dealership I have ever experienced! !! They "bought" a car from me a week ago and are refusing to pay me the $25,000 that they owe me for it. On Friday, May 9th, I dropped the car off, More

by billycargile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shauntoria Lyons
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May 18, 2025 -

Clay Cooley Nissan responded

Hello Billycargile, We sincerely apologize for the frustration and inconvenience you've experienced. This situation does not reflect our standards, and we are actively investigating why your payment has been delayed. Please know that we value your service and are committed to resolving this matter promptly. A member of our management team would like to speak with you directly to address your concerns and find a solution. Thank you for bringing this to our attention. Clay Cooley Nissan

May 18, 2025 -

billycargile responded

It reflects EXACTLY who you are! I finally received the check for payment on Friday, and it was short at least $30, that I can prove. That isn't a lot of money in the grand scheme of things, but it speaks volumes about your complete lack of integrity and how you treat customers. I would rate your scam dealership in negative stars if I could. If anyone reading this decides to buy here anyway, make sure you are very thorough in reading your contract before you sign it, they are 1000% for sure sneaking in xx dealer add-ons!

May 16, 2025

Nick was great and attentive, he used the text method to keep me updated on my service and what was needed in the future. More

by jaleesacrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Nick
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May 19, 2025 -

Clay Cooley Nissan responded

Hello Jaleesacrow, Thank you for your positive feedback. We're glad Nick was attentive and kept you well-informed through our text updates. We appreciate your trust in our team and look forward to continuing to meet your needs in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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