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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
970 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 970 reviews

June 16, 2025

Very proactive and assertive when visiting in service, of course in my case. Great job More

by busyb9393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Clay Cooley Nissan responded

Hello Busyb9393, Thank you for your positive feedback. We're glad to hear that our team was proactive and assertive during your service visit. We appreciate your recognition of our efforts to provide excellent customer care. If you need further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 15, 2025

Great knowledgeable and helping associates willing to work with you and get you in your new ride! More

by FRANK.FARIAS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali pezeshki
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Jun 16, 2025 -

Clay Cooley Nissan responded

Hello Frank.farias23, Thank you for your kind words. We're glad our knowledgeable associates could assist you and help you find your new ride. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2025

Got a car that was very inconvenient for me, try to take it back on the 2nd day and I was told it was gonna be a repo. More

by shahack0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Clay Cooley Nissan responded

Hello Shahack0724, We’re sorry to hear about your experience. Our goal is to provide clear communication and support, and it’s concerning that you felt the process was inconvenient. If you attempted to return the vehicle early and were informed it would be repossessed, we apologize for any confusion or frustration caused. Please contact our customer service team directly so we can better understand the situation and find a resolution. Your feedback is important to us, and we appreciate the opportunity to improve our service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2025

The level of work ethic of employees in the service and repair center service at the Clay Cooley Nissan facility, 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 is very good. As with my previous experiences More

by rreed80536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Aguilar, Nicholas Torres, Christopher Randle
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Jun 16, 2025 -

Clay Cooley Nissan responded

Hello Rreed80536, Thank you for your kind words and for taking the time to share your positive experience. We’re glad to hear that our team, including Leonel Aguilar, Nicholas Torres, and Christopher Randle, provided professional, friendly, and efficient service. Your satisfaction with our workmanship and communication means a lot to us, and we appreciate your continued trust in Clay Cooley Nissan. We look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2025

Staff were very pleasant , business was very clean. Didn’t feel no pressure.Will tell anyone who want to know about car or truck. More

by MOZELLE_S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Clay Cooley Nissan responded

Hello Mozelle_s, Thank you for your positive feedback! We're glad to hear that you found our staff pleasant, the business clean, and that you felt no pressure during your visit. We appreciate your willingness to recommend us and look forward to serving you or others in the future. Your satisfaction is our priority, and we’re happy we could provide a comfortable experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2025

Chris Hill was phenomenal with taking care of my needs and requests through this process. Im very appreciative. More

by ADEMERYPR31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hill
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Jun 15, 2025 -

Clay Cooley Nissan responded

Hello Ademerypr31, Thank you for your kind words. We're delighted to hear that Chris Hill provided exceptional service and took care of your needs and requests throughout the process. We truly appreciate your appreciation and are glad we could assist you effectively. Your satisfaction is our top priority, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2025

Fast effective efficient, willing to go above n beyond to get u into comfortable payment n reliable vehicle More

by rubwar08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Zapata
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Jun 15, 2025 -

Clay Cooley Nissan responded

Hello Rubwar08, Thank you for your kind words! We’re glad we could provide fast, effective, and efficient service, and that we were able to go above and beyond to help you find a comfortable payment plan and a reliable vehicle. Your satisfaction is our priority, and we appreciate your trust in us. If you need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 12, 2025

Had the best buying experience at Clay Cooley Nissan. Floyd Mcgriff was very professional, knowledgeable and patient. I will refer my friend and family More

by Big Tex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Clay Cooley Nissan responded

Hello Big Tex, Thank you for sharing your positive experience at Clay Cooley Nissan. We're thrilled to hear Floyd Mcgriff provided you with professional, knowledgeable, and patient service. Your recommendation means a lot to us, and we appreciate your trust. We look forward to serving you, your friends, and family in the future. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 11, 2025

They are calling me to trade in a vehicle I don’t own and have never visited their service department. More

by Jim.lemons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Clay Cooley Nissan responded

Hello Jim.lemons0, Thank you for bringing this to our attention. We apologize for any confusion or inconvenience caused. Please note, we do not have record of any contact regarding a vehicle trade-in from the information provided. We would appreciate the opportunity to clarify and assist you further—please contact our team directly with additional details so we can resolve this issue promptly. Clay Cooley Nissan

June 11, 2025

I had a CVT fluid change and an oil change done with my own oil and filter at this dealership. My 2022 Nissan Rogue Sport uses 4 qt of oil, and I gave them an unopened 5 qt bottle of oil. It's not too big More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Clay Cooley Nissan responded

Hello Johnny, Thank you for sharing your feedback. We're glad to hear you were satisfied with the service, including the tire rotation, multi-point inspection, and vacuuming. We apologize for not returning the remaining 1 quart of your oil, as we strive to provide complete service, and we will address this internally. We appreciate your understanding and your business. If there's anything further we can do to improve your experience, please let us know. Clay Cooley Nissan

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