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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
918 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 918 reviews

April 26, 2025

It pleasant . I was able to get transportation to my home and back since it took longer to do my request. More

by tonibiggs1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
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Apr 28, 2025 -

Clay Cooley Nissan responded

Hello Tonibiggs1268, Thank you for your feedback! We're glad to hear that you found our transportation service helpful in getting you home and back, especially during the extended duration of your request. Your experience is important to us, and we strive to make your time with us as pleasant as possible. If there's anything else we can assist you with, please let us know. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

My service advisor, K J, is very pleasant and courteous and answers questions to the best of his ability. He follows up with his supervisor to obtain information for me. More

by bwhite_sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Bwhite_sw, Thank you for your feedback regarding your experience with K J. We're thrilled to hear that he has been pleasant and courteous while addressing your questions. It’s great to know that he follows up with his supervisor to provide you with the information you need. We appreciate your recognition of his efforts and look forward to continuing to provide you with excellent service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

Very processional and courteous staff. Staff provided guidance prioritizing suggested services without being aggressive or insensitive. More

by mcarolrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Mcarolrobinson, Thank you for your positive feedback! We are thrilled to hear that our staff was professional and courteous while providing guidance. It’s great to know that you appreciated their approach in prioritizing suggested services without being aggressive or insensitive. We strive to create a supportive environment for our customers, and your comments affirm that we are on the right track. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

This dealership is the most incompetent group of people I have ever encountered. They email me regularly, address the emails to a name that is not me, and behave as if I have bought a Nissan from them. I liv More

by solarpanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The entire management team
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Solarpanel, It is concerning to hear that you have received emails addressed to the wrong name and that your unsubscribe requests have not been fulfilled. We take these matters seriously and will investigate this issue promptly. Your feedback is valuable, and we appreciate you bringing it to our attention. Please reach out directly so we can ensure your information is corrected and your preferences respected. Thank you for your patience as we work to resolve this matter. Clay Cooley Nissan

April 22, 2025

Courtney was super helpful in getting my car serviced, she streamlined the process for me! More

by jesus214.morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
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Apr 25, 2025 -

Clay Cooley Nissan responded

Hello Jesus214.morales, Thank you for your feedback! We're thrilled to hear that Courtney was super helpful and streamlined the car servicing process for you. Our team strives to provide exceptional service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 19, 2025

I found exactly what I was looking for and Sean at Clay Cooley Nissan made me a great deal!! More

by bwalk2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Clay Cooley Nissan responded

Hello Bwalk2, Thank you for your positive review! We're thrilled to hear that you found exactly what you were looking for at Clay Cooley Nissan. It's great to know that Sean was able to assist you and make you a great deal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 19, 2025

Jeffrey was the BEST! ! Kept me informed about everything going on with my vehicle and a great guy! More

by Cake Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Apr 21, 2025 -

Clay Cooley Nissan responded

Hello Cake Daddy, Thank you for your wonderful feedback! We're thrilled to hear that Jeffrey provided you with excellent service and kept you informed throughout the process. It's always our goal to ensure our customers feel supported and valued. We appreciate your kind words about him being a great guy, and we'll be sure to pass along your compliments. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 19, 2025

My first experience on getting a real working car at a actual know car lot was fantastic More

by michaelwalker2480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Clay Cooley Nissan responded

Hello Michaelwalker2480, Thank you for sharing your fantastic experience with us! We’re thrilled to hear that you found a real working car at our lot. It's always our goal to provide a great selection and knowledgeable service to help customers like you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-20000

April 14, 2025

Everything was great at this visit. I wasn't over charge like the time before this one and I had a coupon like I did at this visit More

by linda52march
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall her name but it started with a C.
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Apr 17, 2025 -

Clay Cooley Nissan responded

Hello Linda52march, Thank you for your feedback! We're glad to hear that everything was great during your recent visit and that you weren't overcharged this time. We appreciate you using a coupon, as we strive to provide value to our customers. Your experience is important to us, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 14, 2025

Service was good. Personnel was courteous and thorough. Shuttle service brought me home and picked me up when car repairs were completed. Car was washed and looks and More

by lgreuling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair: Jeff, George and Jeremy.
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Apr 17, 2025 -

Clay Cooley Nissan responded

Hello Lgreuling, Thank you for your positive feedback! We're delighted to hear that our courteous personnel provided thorough service and that our shuttle service made your experience more convenient. It's wonderful to know that your car looks and runs super after the repairs. We appreciate your support and are glad we could help you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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