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Clay Cooley Nissan

Dallas, TX

4.0
454 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 454 reviews

June 13, 2024

My service advisor and the young lady that take payments Are the best . But everybody else horrible , once your service advisor is gone for the day you basically cannot get any help . More

by ALUCREZIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Pickering
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Clay Cooley Nissan responded

Hello Alucrezia, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 12, 2024

Very dissatisfied! ! My issue has still not been resolved. My brand new Nissan Maxima has been in service for almost a whole month! I am not a mechanic but there is som More

by LOWRIDER66EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jun 13, 2024 -

Clay Cooley Nissan responded

Lowrider66ep, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Your feedback has been provided to our managers for review. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Clay Cooley Nissan

June 12, 2024

My buying experience at this dealership was great . I was pleased with the experience… there was an employee their name Jevin he was really nice and helpful. I will be sending all my friends and famil More

by Rhyme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jevin Williams
Jun 13, 2024 -

Clay Cooley Nissan responded

Hello Rhyme, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Jevin could meet your expectations! Thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 11, 2024

Pa Jallow was totally helpful. Go see Pa @ Clay Cooley Nissan in Duncanville Texas. Happy!! More

by pit.don.2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lines
Jun 13, 2024 -

Clay Cooley Nissan responded

Hello Pit.don.2024, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We're glad to hear Pa Jallow delivered such a great experience. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

Fueron muy amables en especial Elías, siempre tratando de que la espera no se sintiera tan larga More

by 73aguilar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Jun 11, 2024 -

Clay Cooley Nissan responded

Hello 73aguilar4, thank you so much for your high rating! We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

The services was a really great experience and I really enjoyed the car and everything More

by LAKASHABOOKER42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Clay Cooley Nissan responded

LakashHello abooker42, We strive for 100% satisfaction, and it is great to see you had such a positive experience with here at Clay Cooley Nissan. Your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

Was very easy and smooth working with Leo! He helped me get into the car I wanted even with challenged circumstances! More

by Norma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Clay Cooley Nissan responded

Hello Norma, we're glad you had such a wonderful experience with Leo! Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

I spoke with Leo a week in advance before coming in because I was unsure, but he reassured me that I'd be approved and he came through! Do yourself a favor and ask for Leo! More

by Lauri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Clay Cooley Nissan responded

Hello Lauri, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Leo. We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

Leo was so patient and helpful. I told him which car I wanted and he made it work against the odds! Go see Leo! More

by Fernando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Clay Cooley Nissan responded

Hello Fernando, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Leo. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

Appreciate the calls and follow up. Jevin got right to work and sent me videos of what I wanted so I can make a decision before coming in. More

by sharon933
Recommend Dealer
Yes
Employees Worked With
Jevin Williams
Jun 13, 2024 -

Clay Cooley Nissan responded

Hello Sharon933, we are very happy we could provide you with a positive experience before arriving at our dealership! We appreciate your positive review about your recent experience with Jevin! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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