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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,165 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,165 reviews

January 21, 2026

The way they worked with me and made sure I drove away in a car was phenomenal they wanted me to leave happy and I did what a great team to work with Thank you so much for caring and making it happen More

by barbarapatterson285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khari Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santana Fernandez
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Jan 23, 2026 -

Clay Cooley Nissan responded

Thank you for your fantastic review! We are delighted to hear that our team went above and beyond to make sure you left with a smile on your face. Making our customers happy is our top priority, and we are thrilled to have had the opportunity to work with you. Thank you for choosing us, and we hope to see you again in the future!

January 17, 2026

I do not understand the policy that they have but I was told one thing and given a different response and so I give up on this department. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 19, 2026 -

Clay Cooley Nissan responded

We apologize for any confusion regarding our policy. Our main goal is to ensure customer satisfaction and we would be more than happy to clarify any questions or concerns you may have. Please reach out to us directly so we can assist you. Thank you for your feedback.

January 16, 2026

Professional concern for their customers! Worked with me in a timely manner. Recommend them to others More

by ARLENEIHNEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Clay Cooley Nissan responded

Thank you for your kind words! We strive to provide excellent customer service and are so glad we could help you in a timely manner. Thank you for recommending us to others!

January 15, 2026

Edwin got me my beautiful Nissan WITH 0 down. I’m happy to have shopped here More

by nkyahedwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 17, 2026 -

Clay Cooley Nissan responded

Thank you for choosing our dealership, we're excited to hear that Edwin was able to get you behind the wheel of your dream car with no down payment. Happy driving!

January 15, 2026

Katy was great, she was very Diligent about following up with me and ensuring that I had a great experience and knew the status of my repair pairs at all times More

by Velisha Mosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy from Service Department
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Jan 17, 2026 -

Clay Cooley Nissan responded

"Thank you for your kind words! We are so happy to hear that Katy provided you with excellent service and kept you informed throughout your repair process. We strive to ensure every customer has a great experience. Thank you for choosing our business!" #CustomerSatisfaction #ExceptionalService

January 15, 2026

It was a great experience. It went faster than I thought. Customer service was superb. More

by Kcwms2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for taking the time to share your experience with us! We're delighted that your visit went smoothly and that our customer service exceeded your expectations. We can't wait to have you back again! 😄 #CustomerSatisfaction #FastService #SuperbExperience

January 15, 2026

Encantada con la atención recibida por Katiria Valle, muy atenta y amable, me ayudó mucho con la atención requerida para mi vehículo. More

by alejandralainez377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiria valle
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Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for the kind words! We're so glad Katiria provided top-notch service for your vehicle. We appreciate your business and look forward to serving you again in the future. #happycustomers #exceptionalservice

January 15, 2026

This place needs better customer service and snacks. When it was time to sign my paperwork the person I got was Aaron and he was not good. I felt very pleasure by him and his work. There were no refresh More

by awimberly6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Destiny Portley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for sharing your feedback. We apologize for your experience with our customer service and the lack of refreshments during your visit. We strive to provide a welcoming environment and will address your concerns with our team to improve hospitality and service quality. Your comments about Aaron are appreciated, and we will ensure proper training is reinforced. We value your input and hope to better serve you in the future.

January 12, 2026

They did a good job at diagnosing my problem and were able to service my vehicle the same day. More

by smflaherty62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylane Pope did a great job working with me and keeping me up to speed
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Jan 14, 2026 -

Clay Cooley Nissan responded

"We're so glad we could provide you with efficient and effective service for your vehicle! Thank you for choosing our business and we look forward to helping you in the future."

January 11, 2026

Mr. Jones is the best! He got me what I asked for without any issues! More

by lbryant05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 12, 2026 -

Clay Cooley Nissan responded

We're thrilled to hear that Mr. Jones provided top-notch service and delivered exactly what you needed with ease. We appreciate your kind words and look forward to serving you again in the future! #satisfiedcustomer #topnotchservice

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