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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,161 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,161 reviews

January 15, 2026

Katy was great, she was very Diligent about following up with me and ensuring that I had a great experience and knew the status of my repair pairs at all times More

by Velisha Mosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy from Service Department
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Jan 17, 2026 -

Clay Cooley Nissan responded

"Thank you for your kind words! We are so happy to hear that Katy provided you with excellent service and kept you informed throughout your repair process. We strive to ensure every customer has a great experience. Thank you for choosing our business!" #CustomerSatisfaction #ExceptionalService

January 15, 2026

It was a great experience. It went faster than I thought. Customer service was superb. More

by Kcwms2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for taking the time to share your experience with us! We're delighted that your visit went smoothly and that our customer service exceeded your expectations. We can't wait to have you back again! 😄 #CustomerSatisfaction #FastService #SuperbExperience

January 15, 2026

Encantada con la atención recibida por Katiria Valle, muy atenta y amable, me ayudó mucho con la atención requerida para mi vehículo. More

by alejandralainez377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiria valle
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Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for the kind words! We're so glad Katiria provided top-notch service for your vehicle. We appreciate your business and look forward to serving you again in the future. #happycustomers #exceptionalservice

January 15, 2026

This place needs better customer service and snacks. When it was time to sign my paperwork the person I got was Aaron and he was not good. I felt very pleasure by him and his work. There were no refresh More

by awimberly6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Destiny Portley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Clay Cooley Nissan responded

Thank you for sharing your feedback. We apologize for your experience with our customer service and the lack of refreshments during your visit. We strive to provide a welcoming environment and will address your concerns with our team to improve hospitality and service quality. Your comments about Aaron are appreciated, and we will ensure proper training is reinforced. We value your input and hope to better serve you in the future.

January 12, 2026

They did a good job at diagnosing my problem and were able to service my vehicle the same day. More

by smflaherty62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylane Pope did a great job working with me and keeping me up to speed
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Jan 14, 2026 -

Clay Cooley Nissan responded

"We're so glad we could provide you with efficient and effective service for your vehicle! Thank you for choosing our business and we look forward to helping you in the future."

January 11, 2026

Mr. Jones is the best! He got me what I asked for without any issues! More

by lbryant05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Clay Cooley Nissan responded

We're thrilled to hear that Mr. Jones provided top-notch service and delivered exactly what you needed with ease. We appreciate your kind words and look forward to serving you again in the future! #satisfiedcustomer #topnotchservice

January 10, 2026

This is my third vehicle purchased from Clay Cooley, and I’ve always trusted the Clay Cooley Service Center for my maintenance. I’m very intentional about my car care and only allow the Nissan Service Cente More

by victoriaautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Clay Cooley Nissan responded

Thank you so much for your loyalty and trust in our service center, and for taking the time to write such a fantastic review! We are thrilled to hear about your positive experiences with KJ and our team. Your car, Betty, is in great hands with us. See you soon for your next service!

January 10, 2026

It was a pleasure working with Leo! Needed a new car after totaling mine and I'm glad Leo was able to help! More

by lilialarac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Clay Cooley Nissan responded

Thank you for your kind words! We are thrilled to hear that we were able to provide you with a great car-buying experience. We appreciate your business and are always here to help. Enjoy your new car, Leo!

January 09, 2026

They replaced the battery with a smaller size that had to be immediately replaced, after days of haggling. They still have not provided the spare tire that was promised us. The sales person hasn’t returned a More

by RLDAVIDSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Paz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Clay Cooley Nissan responded

We apologize for the inconvenience. We strive to provide quality service and products to our customers. We will address the battery and spare tire issue to ensure it does not happen again. We value your feedback and hope to have the opportunity to make things right.

January 09, 2026

They diagnosed the problem, but not all of the customer concerns is addressed. It NTBTBRS More

by reid.123@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latonia Valle
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Jan 11, 2026 -

Clay Cooley Nissan responded

Hello, thank you for taking the time to share your feedback. We apologize that your concerns were not fully addressed. Please reach out to us so we can work together to resolve any remaining issues. We value your business and hope to have the opportunity to make things right.

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