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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
921 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 921 reviews

November 16, 2024

I had a great experience and my rep was wonderful patient kind and sweet… I would recommend More

by Jessica Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shernericka Williams
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Jessica Anderson, Thank you for sharing your positive experience! It's always wonderful to hear about representatives who go above and beyond with their patience and kindness. Your recommendation means a lot, and we’re glad you were so well taken care of. If you need anything else or have more feedback, feel free to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 16, 2024

Alexis was an amazing help to me and my family I recommend Nissan clay cooley to everyone I know that needs a car More

by Timekastrange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Rosales
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Timekastrange, Thank you so much for your wonderful feedback! We're thrilled to hear that Alexis provided you and your family with such great assistance. At Nissan Clay Cooley, we pride ourselves on delivering excellent service to all our customers. Your recommendation means a lot to us, and we look forward to helping more people find their perfect vehicle! If you have any more thoughts to share or need assistance in the future, don't hesitate to reach out. Safe driving! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 16, 2024

Larry and Lino were excellent salesmans. They made th e car buying process a lot easier. I would recommend them both to anyone I know. More

by lindabranley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino Flores and Larry Lilly
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Lindabranley, Thank you for sharing your positive experience with Larry and Lino! It's great to hear that they made the car buying process so smooth and enjoyable for you. Their expertise and friendly approach can really make a difference. I appreciate your recommendation and will definitely keep them in mind for anyone looking to purchase a car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

I had a wonderful experience at Clay Cooley Nissan. From setting up my appointment to a short waiting period. Everyone was pleasant and very helpful. More

by sacarasatchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Sacarasatchell, Thank you for your kind words about your experience at Clay Cooley Nissan. We're thrilled to hear that you found our team pleasant and helpful, and that your appointment was set up smoothly with a short waiting time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

Clay Cooley service dept. -KJ got me in and out and back on my way!! More

by Pntnahlf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Pntnahlf, Thank you for your positive feedback! We're thrilled to hear that KJ in our service department was able to get you in and out quickly, allowing you to get back on your way. Our team strives to provide efficient and effective service, and it's wonderful to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

Courtney, the service representative, was very professional and friendly! She is an excellent example of customer service! More

by kathleen.hartless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
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Nov 15, 2024 -

kathleen.hartless responded

I appreciated Courtney Archer and John (the driver) very much!

November 15, 2024

I was very pleased at the level of service and professionalism by the intake associate and the ability of a technician to diagnose what was wrong with my vehicle. I did not have to wait too long, More

by Erw150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Erw150, Thank you for your positive feedback! We are thrilled to hear that you were pleased with the level of service and professionalism from our intake associate, as well as the technician's ability to diagnose the issue with your vehicle. It’s great to know that we kept you updated on the progress and minimized your wait time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

I really would like to thank Jose Cruz for his hard work and determination on getting my wife and I a nice vehicle. Thanks for being patient with us . I will definitely recommend choosing Clay Cooling Niss More

by Misseshebert74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Misseshebert74, Thank you for your kind words about Jose Cruz and for choosing Clay Cooling Nissan! We’re thrilled to hear that he was able to assist you and your wife in finding a nice vehicle with patience and dedication. Your 5-star recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

Experience was good after they found out out back widow shattered was not our doing. More

by harriettejh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hi Harriettejh, Thank you for sharing your feedback. We’re glad to hear that your experience improved once we confirmed that the shattered back window was not your doing. Your satisfaction is important to us, and we appreciate your understanding during the process. If you have any further concerns or need assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

Deceptive pricing from internet to site. Sales manager pushed politics unsolicited made the experience less than to be desired More

by Docboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Docboom, We appreciate your feedback regarding your recent experience. We understand that deceptive pricing and unsolicited political discussions can detract from the overall experience, and we apologize for any frustration this may have caused. Our goal is to provide transparent pricing and a welcoming environment for all customers. Your comments will be shared with our management team to ensure improvements are made in these areas. Thank you for bringing this to our attention. Clay Cooley Nissan

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