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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
974 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 974 reviews

November 20, 2024

My experience from the time I pulled up until I took delivery was awesome. Larry was awesome and kept me informed. Akela was great she was knowledgeable and forth coming. The treated me like family and More

by JRose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lilly
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Nov 23, 2024 -

Clay Cooley Nissan responded

Hello Jrose, Thank you for your wonderful feedback! We're thrilled to hear that your experience from the moment you arrived until delivery was awesome. It's great to know that Larry kept you informed and that Akela's knowledge and approach made a positive impact. We pride ourselves on treating our customers like family, and it’s fantastic to see that you felt welcomed and valued. We look forward to serving you again and hope you continue to feel like part of our community! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 19, 2024

Jose Cruz (Sale person) has been so helpful. His service is exemplary. I am so grateful to have Jose during my visit to Clay Cooley Nissan on 11/12/2024. More

by Cuong Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Cuong Le, Thank you for sharing your positive experience! We're thrilled to hear that Jose Cruz provided you with exemplary service during your visit to Clay Cooley Nissan on November 12, 2024. Our team strives to ensure that every customer feels valued and well taken care of, and it's wonderful to know that Jose made such a positive impact on your visit. We appreciate your feedback and hope to see you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 19, 2024

Richard and Daniel was so amazing thanks to them I got a new car 5 More

by maryheredia27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Maryheredia27, Thank you for your kind review; we are happy to pass along your comments to Richard and Daniel here at Clay Cooley Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 19, 2024

If you’re looking for a good vehicle, come see James sheppard at clay Cooley Nissan More

by Mesquite tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sheppard
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Mesquite Tx, Thank you for your kind words and this wonderful review about James Sheppard! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 18, 2024

Michael was the perfect definition of customer service. He kept me informed about the service of my vehicle throughout the process. He listened to my concerns and answered all questions. I have been coming More

by DIANNA.WHITE2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Dianna.white2015, Thank you for sharing your experience! It sounds like Michael truly excelled in providing exceptional customer service. Keeping customers informed is such an important aspect of ensuring a positive experience, especially when it comes to vehicle service. It’s great to hear that he made the process seamless and transparent for you. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 18, 2024

James Sheppard our salesperson was amazing. Great people skills. He was the best I have had in a while. He listened to us. Helped us get the deal we were looking for. And made it happen. He is More

by ARLANA79BOZEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Arlana79bozeman, Thank you for your wonderful feedback about James Sheppard! We're thrilled to hear that he provided amazing service and demonstrated great people skills. It's fantastic to know he listened to your needs and helped secure the deal you were looking for. We take pride in having team members like James who excel in their roles and truly care about our customers. Your satisfaction is our priority, and we appreciate your kind words about his dedication and expertise. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 18, 2024

Shernericka was amazing! !! She helped me get the vehicle i really wanted! Thank you!!!i really enjoyed the experience! More

by thomascampbell4444777
Recommend Dealer
Yes
Employees Worked With
Shernericka williams
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Thomascampbell4444777, Thank you so much for your kind words! We're thrilled to hear that Shernericka was able to help you find the vehicle you really wanted. It’s fantastic that you enjoyed the experience! If you need anything else in the future or have more feedback to share, don’t hesitate to reach out. Enjoy your new ride! Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

I always get good service at Clay Cooley everyone is very friendly they do good work thank u More

by bobcat2540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Bobcat2540, Thank you for sharing your experience! It's fantastic to hear that you've consistently received friendly service at Clay Cooley and that their work meets your expectations. Customer satisfaction is so important, and it sounds like they truly prioritize it. Your appreciation will surely encourage the team to keep up the great work! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Hit up Kai! He’ll get you whatever you need. Help me get my car. great experience More

by chani_fagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kai
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Chani_fagan, Thank you for your praise and kind comments about Kai. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai has amazing customer service and was I was in and out. Very helpful! 10/10 More

by Deneshala123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Deneshala123, Thank you so much for your wonderful feedback! We're thrilled to hear that Kai provided you with amazing customer service and made your experience quick and helpful. Your satisfaction is our top priority, and we appreciate the 10/10 rating! We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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